We have stayed here a few times to take our dog hiking in Cuyahoga Valley NP. The service has been great and we have loved our stays. Good Local restaurants were recommended to us each visit.

Breakfast each day at a restaurant right accross the road at Eat'n Park as well as dinner at the recommended local places were great.

Michael

I have stayed here numerous times, including the time of my mother's death 2 1/2 years ago and again earlier this month, when my father passed away. The staff was so very helpful, especially during those two difficult stays. One saved old newspapers so that we could pack my mother's belongings. Another helped me to fax things from my flash drive. This past time one made reservations for me at another Marriott hotel that was on my way home, since I was so busy and exhausted. I've had to reschedule reservations using my points and never (knock on wood!) had a glitch. The rooms are clean and relaxing, and I like the kitchenette. Kudos to this Marriott!

I love to travel but hate leaving my puppy at home. The TownePlace Suites was perfect, we were so happy that they accepted pets at their hotel. They are the only hotel in the area that does this and they are very accommodating, they even have a pet play area outside! My puppy loved staying at this hotel and when were are in the area we will definitely stay again!

Our two bedroom suite was fairly small, but adequate for our family of five. The breakfast was standard for this class of hotel and the free wireless worked just fine. The staff is what made our stay. Jennifer helped us with some local shopping needs, really going above and beyond to ensure we got back on the road quickly with everything we needed. Who says customer service is dead??