I have stayed here numerous times, including the time of my mother's death 2 1/2 years ago and again earlier this month, when my father passed away. The staff was so very helpful, especially during those two difficult stays. One saved old newspapers so that we could pack my mother's belongings. Another helped me to fax things from my flash drive. This past time one made reservations for me at another Marriott hotel that was on my way home, since I was so busy and exhausted. I've had to reschedule reservations using my points and never (knock on wood!) had a glitch. The rooms are clean and relaxing, and I like the kitchenette. Kudos to this Marriott!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 February 2012
I want to Thank you for Choosing TownePlace Suites, I'm glad our staff was able to assist you thru this already difficult time with the passing of your parents. Please let us know if you need anything in the future. We appreciate your business. Nicole Smith Sales Representative
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC