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Southern Hills Inn – reviews, photos

US 52 and Solida Road, South Point, OH 45680
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Ranked #2 of 3 hotels in South Point
2.5 of 5 stars 4 Reviews
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4 reviews from our community

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Date Rating
South Point, Ohio
1 review
1 helpful vote 1 helpful vote
“Poor Customer service, Will never be back.....”
1 of 5 stars Reviewed 7 September 2011
1
person found this review helpful

the manager will not fix the pool. or the person who says he's the manager, there are no outgoing calls aloud to be made from the room, and I was threatened that he could kick his tenants out at anytime for any reason, he needs to read up on the eviction rules. the room was filthy when we got here, and we had to clean it with bleach and he charges different rates for every tenant, depending on how he feels that day. It is a family owned business and I would not advise anyone to ever stay here..........

Room Tip: Huntington, WV is where you can find the best rooms, a 20 min. drive is worth the service
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  • Stayed September 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask SCOTT P about Southern Hills Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield
1 review
1 helpful vote 1 helpful vote
“Hotel from Hades according to my husband”
1 of 5 stars Reviewed 18 August 2011
1
person found this review helpful

was originally given room 250 but the tv refrig didnt work ...something wrong with outlet. then given a new room 251 things seemed ok however I had never had a problem before regarding bugs. I wish I had access to a computer before I stayed to read the other reviews. I expected the room to be in need of repair because of the price but the sign said newly remodeled.. We had been driving all day and just needed to lay our heads down..well it was hot out so we turned on the air conditioning and layed on the bed fell asleep unfortunately I got cold and went under the covers. about 3am my husband woke me up and said you're gonna be sick get up. He pulled the covers back and there was a bug in the bed under the covers a big one then he pointed out several small specks that were also moving. We woke up the guy asked for garbage bags got out a set of clothes showered quickly hoping to wash off any lingering bugs bagged up our belongings suitcase and all and left ( big sign ..no cash refunds) we have yet to unload and open the bags trying to find out what type of bugs...leaning towards bedbugs though from everything I've read. Was picking up a sock my husband had kicked off noticed a bug on it tried to flick it off had to actually pull it off. Now that I have written this I think I can do without whatever may be in my suitcase because I don't want any thing crawling into my home.

Room Tip: To get the best room stay somewhere else or you may take a guest home with you
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  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask D J about Southern Hills Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
“Buy cheap, get cheap”
1 of 5 stars Reviewed 23 May 2011
2
people found this review helpful

On May 22, 2011, my friend and I were on our way back from Virginia and decided to spend a night a this motel. It was few miles off the highway we were on so it was nice that we didn't have to drive far to get some rest. It was about $50 for 1 night in a smoking room with 2 beds for 2 adults. Leaving our bags in the car we walked in to find out a price. When we walked in the women was on the phone with a friend, didn't hang up. While looking a room up she was still on the phone with this friend laughing and talking. While us, the customers, are trying to ask a few questions of the area. Then she apologizes several times to the person on the phone. We still haven't got our bags and walked into the room. We looked around and saw food wrappers under the bed, live bugs & dead bugs. The place looked like it hadn't been dusted in a few years! We went back to the front desk and spoke now with an middle age man. He gave us a new room. We went to the new room with again the same problem. We then went back to the front desk again asking for a refund. He refused and came up with us to 3rd room now. Went in their with the same problem as the first 2 rooms but this room was worse, their were piles of dead bugs! Absolutely disgusting! We then demanded a refund. After 3 rooms and the employee even saw what we were seeing! We got refunded but had to pay a $6 housekeeping fee! First off we didn't bring in our bags! We were in each room 5 minutes if that! Plus we are finding all these housekeeping problems, what is our $6 really going to? If I could rate this place as 0 instead of 1 I would!

We wanted to stay because they were cheaper but a few miles up the road was a Comfort Inn. We payed $85. Yes it was more money that we didn't want to spend but honestly worth it. Stayed in a clean room with a friendly stay who talks to you and answers your questions! Better than a staff that ignores you and has a dirty, awful place!

  • Stayed May 2011, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask kbretz90 about Southern Hills Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
1 review
30 helpful votes 30 helpful votes
“Dangerous Leaks”
1 of 5 stars Reviewed 28 July 2004
30
people found this review helpful

Water came down in rooms from comodes overhead. I went to see my friends who were staying there, and the place was a mess. The entire back celing and bathroom came down. One woman was hurt. Another person was hit, this occured and nothing was being done about it. Manager apparently tried, but owners were not helpful. I would suggest a tent, before I stayed here.

The above incident, I can not comment on more than I have because, if the victems continue to seek legal help, I would be a witness. But I guarntee this is true, and if you don't belive me, I would look at the county's court records.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larrina McKee, General Manager at Southern Hills Inn, responded to this review
26 November 2004
Please keep in mind that there are always two sides to every story and this is no exception. Obviously the "friend" of the guest who wrote the comment doesn't know the details. I will not comment further on this specific incident, but would like to say that our facility is extremely clean and well taken care of. We have received numerous Director's Awards from Best Western International, as well as special commendations for Maintenance/Upkeep. We have a very knowledgeable staff and always strive to provide the best service possible.
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Additional Information about Southern Hills Inn

US 52 and Solida Road, South Point, OH 45680
Price range (per night):* INR2,016 - 2,688

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