I arrived at the hotel on 12/26 and was checking out 12/31 and booked through a travel website. I checked in and went to my room and found that there was 1 queen bed for two 260lb men. I went to front desk and told them I needed two beds they said sorry we don't have any left I explained I called and the guy (Dan) I talked to when I booked my room 3 months ago said would not be a problem. The Ladie at the front desk said I will need to talk to my manager about this.Two hours later she still could not get a hold of the Manager. We had to leave and go find another hotel!

I'm a repeat traveler, and Dan-O gets kudos for great customer service. I'm in a wheel chair and he remembered how I need the room set up. He did it for me before I even got to the room. (close the blinds, move the recliner so I can get to the thermostat, etc.)

It's been a consistently great place to stay!

Thanks, to all the staff!

My husband and I stayed here for two days. I booked the room on their website for only $54/night We were a bit reluctant at first with such an awesome priced room and we were not expecting much. We were more than pleased with our room, check in was fast and friendly, and they even upgraded us from 2 queens to a king at no charge. We also ordered our zoo tickets on their website( only $14 per ticket...the Zoo's website sells them for $24 per ticket) and they were there waiting on us at check in We found the room more than satisfactory. Plenty of room, free wi-fi, comfortable bed and an abundance of pillows! There was no huge flat screen TV but we had our laptop anyway and did not spend much time watching TV anyway. There was also free cable with HBO. The free breakfast was nice, nothing to write home about, Just a basic continental breakfast, a nice variety of cold cereals, muffins, bagels and make your own waffles. There was apple juice, orange juice, coffee and milk and a nice bowl of fruit. For the price of the room, this really was a nice bonus. My review would had been just as positive if there had been no breakfast at all. If you want to really have a big breakfast and fill up, there is an IHop down the street. Another nice thing was the refrigerator in the room, after a 3 hour drive it's nice to be able to keep your cold drinks cold.Everything was very clean, it is an older hotel but they really take pride in the place and it shows! We will be looking forward to staying here again next time we visit the Cincinnati area!

The price was right and my room was perfect. After reading some reviews talking about tobacco smoke smell I was getting nervous but once I walked into my room it was perfect. Room was clean, smelled great and all the normal things were in order. Staff was really nice and helpful. My only small complaint would be noise, you can hear people talking in the hallway, but it was during normal hours so it was not a problem for me. Shower was great, mini fridge was good and the bed sleep very very well and I had 3 extra pillows if I ever needed them. Chair was comfy and the desk gave me plenty of space to use my laptop. The free breakfast was nice, you had waffles, bagels, cereal and of course coffee, juice, tea, and water. Over all great place to stay.