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Travelodge Lake Erie Sandusky – reviews, photos

2.0 of 5
5906 Milan Rd., Sandusky, OH 44870
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Travelodge Lake Erie Sandusky
Travelodge Lake Erie Sandusky
Travelodge Lake Erie Sandusky
Travelodge Lake Erie Sandusky
Travelodge Lake Erie Sandusky
Travelodge Lake Erie Sandusky
Ranked #31 of 34 hotels in Sandusky
2.0 of 5 stars 57 Reviews
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57 reviews from our community

    Trip type
Traveller rating
    1
    2
    6
    8
    40
Date Rating
batte creek
1 review
1 helpful vote 1 helpful vote
“Just spend the extra money...”
1 of 5 stars Reviewed 9 October 2011
1
person found this review helpful

I have to admit I decided to go cheap on a hotel for the first time, and believe me I will never make that mistake again. This hotel was awful from the momemt we checked in. The front desk clerk was rude and unhelpful. Come on this country has 10% unemployment and your telling me that you can not find a decent employee to run your front desk. Is it some kind of law that you have to hire a creepy looking, rude front desk clerk if you own a cheaper hotel. She couldn't even take the time to give us halfway decent directions to our room. So it took us a while to even find our room. When we arrived in our room, I found that our wonderful bathroom light did not work. Maybe that was for the better though, who would want to know what was crawling or growing in there. Then we went to bed, after laying in bed for a while my wife noticed a small stain on the sheets, we got out of the bed and removed the comforter only to find a masive and I mean massive dried spotted stain on our sheets. I literally wanted to vomit. So we decided to use the other bed, upon lifting up the covers in that bed we found multiple hairs on the sheets. So we tried to sleep, but the beds were like sleeping on plywood. My main point is don't be cheap and stay in a dump like this.

  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask jeremy k about Travelodge Lake Erie Sandusky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Z Paul Reynolds, Guest Relations Manager at Travelodge Lake Erie Sandusky, responded to this review
10 May 2012
Unfortunately, managing a season property like this one comes with some additional challenges that might not exist in a newer, full-season property. However, we continually strive to offer clean, comfortable, functional surroundings for all of our guests' pleasure. Your comments will help us to make the necessary changes to ensure this goal is met. Thanks for taking the time to review the property. We hope you'll give us another chance to prove our committment to top-notch customer service in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland, Ohio
1 review
2 helpful votes 2 helpful votes
“Staying here should be THEE last option!!”
1 of 5 stars Reviewed 10 August 2011
2
people found this review helpful

This place was absolutely terrible in every sense imaginable. The nightmare began with the customer service at the check-in desk. I found a blood stain on one of the comforters in my room. On further inspection, I also found hair strands in between the sheets and blanket (which felt like a brillo pad). I mentioned my findings to the "manager" of the motel and they insisted that it was my own blood and I had to cause the stain. Why would I be disgusted by MY own blood?? The housekeeping employees looked as if they were hired right off of the street. They had on flip-flops and different colored t-shirts. The "head housekeeper" had on a t-shirt that read "Pretty Girl Swag" on the back of it...not to mention that she was very combative and arguementative. To end on a positive note, the best attribute about this place was the shower. DO NOT STAY HERE.

  • Stayed August 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Charles Y about Travelodge Lake Erie Sandusky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Z Paul Reynolds, Guest Relations Manager at Travelodge Lake Erie Sandusky, responded to this review
10 May 2012
It is unfortunate that your recent stay at our property didn't meet your needs - and for that, I'm truly sorry. It's comments like your's, however, that continually help us to improve our standards and train and re-train our employees to provide nothing but the best customer service. As our property prepares to open for the 2012 summer season, we're taking a serious look at our training and development programs for our staff and hope that an experience such as yours last year will not repeat itself. Thanks for the honest review. We hope you'll give us another shot to prove our committment to you on your next visit to our area.
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Wayne, WV
1 review
“Cheap but outdated and not too clean”
2 of 5 stars Reviewed 31 July 2011

We needed to find a room to fit 6 to 7 people. Not many motels offer a room for that many occupants. The price was very agreeable. The room was dated, smelled musty and old, and could have been cleaner. The pillows were flat and only one a piece. We went to Wal-mart and bought our own. Someone needs to teach the cleaning crew how to scrub tile grout (it was black) and how to clean in the corners. Never left enough towels, which were rough as sandpaper. The pool was dirty. Never made the continental breakfast so I can't say. It was from 6-9am. Wish it was till 10. Hard to get teenagers up before then. Staff was nice.

Room Tip: I think there was a newer addition. Definately ask for that area.
See more room tips
  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask meeshull about Travelodge Lake Erie Sandusky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Z Paul Reynolds, Guest Relations Manager at Travelodge Lake Erie Sandusky, responded to this review
10 May 2012
While I'm happy to see that you rated the value of your stay and the service you received as outstanding, I'm concerned that the totality of your stay didn't meet (or exceed!) your expectations. We value comments such as yours because it gives us real-world examples when training our staff for continuous improvement and performance. Thanks for your candid response. We hope you'll give us another try in the future and see our committment to a clean, comfortable, functional environment.
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michigan
1 review
1 helpful vote 1 helpful vote
“angry”
1 of 5 stars Reviewed 28 July 2011
1
person found this review helpful

i would never suggest anyone to stay here carged my card 4 times now a week later im still fighting with them worst place to stay the place is a joke right down to ther help

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask peggysmartin about Travelodge Lake Erie Sandusky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Z Paul Reynolds, Guest Relations Manager at Travelodge Lake Erie Sandusky, responded to this review
10 May 2012
I am sorry that you experienced technical problems with your credit card while staying at our hotel. Although a good amount of time has passed since your visit, if there are any outstanding issues, please feel free to email me directly at z.paul.reynolds@rutahotels.com.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canal Winchester, Ohio
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Absolutely DISGUSTING”
1 of 5 stars Reviewed 4 July 2011
2
people found this review helpful

Decided to take a trip to Cedar Point with friends and spend the night here after a day at the park; that decision was a mistake!!! Dead pill bugs on the bathroom floor, stained towels, questionable bedding, lint-filled carpet (I would love to know the last time the vacuum was run). . . Take it from me: spend the extra $ and go somewhere else!! Our room was bad enough, but the second room we reserved had ants all over the place, hair in the sink, and a half-full glass on the counter - some stranger's left-over beverage. The first thing I did when I got home was strip down, throw my clothes in the washer, and take a shower. Don't bother with this place - you'll only regret it!!

  • Stayed July 2011, travelled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask JSHARP0607 about Travelodge Lake Erie Sandusky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Z Paul Reynolds, Guest Relations Manager at Travelodge Lake Erie Sandusky, responded to this review
10 May 2012
I am sorry to hear that your visit with our hotel didn't meet your standards. However, it's comments like yours that help us to make continual improvements in our staff performance, our amenities, and our customer service. As we prepare the hotel for the opening of the 2012 summer season, we have taken your comments seriously and have put into place a training program that we believe will result in much better customer satisfaction. We hope you'll stay with us again and allow us to prove that to you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Travelodge Lake Erie Sandusky

  • Travelodge Sandusky
  • Travel Lodge Sandusky
Address: 5906 Milan Rd., Sandusky, OH 44870
Price range (per night):* INR2,744 - 5,825

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