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Holiday Inn Express Milford – reviews, photos

2.5 of 5
301 Old Bank Road, Milford, OH 45150
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Holiday Inn Express Milford
Ranked #2 of 2 hotels in Milford
3.5 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
    3
    8
    1
    1
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Date Rating
Washington DC, District of Columbia
1 review
“Left early, bad experience”
1 of 5 stars Reviewed 28 July 2011

I stayed at the Holiday Inn Express in Milford when I was on business travel. While I was not expecting anything special, I was pretty surprised at how disappointing this hotel was. The biggest issue was the overwhelming smell - a mix of something musty and a cleaning solvent - that I encountered when I arrived in the room. It was damp and moldy (black mold was all over the bathroom). After sleeping there for one night, I awoke with very clogged sinuses and had a cold for a week after leaving the property. In addition, there were stains all over the carpet and furniture, the wallpaper was peeling in the bathroom, and the towels appeared to be dirty. I had booked for two nights, but I left after the first, it was that bad. Other people with whom I was traveling also stayed at this property and reported similar experiences with the smell and mold in the rooms. But the hotel staff were very polite, there was free WiFi, and the hotel is located at a convenient place, right off of the highway and near a few restaurants. Still, there are several other hotels in the area that would probably be a better choice.

  • Stayed July 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Medley1 about Holiday Inn Express Milford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpressmilford, Manager at Holiday Inn Express Milford, responded to this review
3 October 2011
We are very sorry about your bad experience at the Holiday Inn Express. Management would have discounted your stay due to problems stated. Just to let you know that this is no longer a problem in our rooms! No more wallpaper! We have just renovated every room in the hotel to a more modern look! The carpet has also been deep cleaned in every room which is a monthly routine. So come check it out! We are also starting to put 32 inch HDTV's into every room. Also don't forget about our HOT breakfast served in the morning with unlimited pancakes and our signature cinnamon rolls!! We hope you return, your business is much appreciated.
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Winfield, WV
1 review
“Very Accommodating!”
5 of 5 stars Reviewed 27 June 2011

We traveled to Cincinnati for the UA Softball Tournament. We checked in at approximately 1 am, and upon arrival, we were told that our company had booked a smoking room in our name for the weekend. My wife is allergic to cigarette smoke, and we knew it would be a problem to sleep there overnight. The front desk clerk was able to locate a non-smoking room that was only available for the night and advised us we would have to be out of the room by 8 am. We really didn't have an option. We spent the night and called the front desk the following morning at around 7 am to check availability for the remainder of our stay. She was able to put us in another non-smoking room that had become available. We were very impressed with their willingness to help, and loved everything about the hotel! The pool was clean, the breakfast was outstanding, and the rooms were very neat and well kept. Thanks to the staff at the Holiday Inn Express Milford, our weekend was very relaxing, even though we didn't win our tournament!

  • Stayed June 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask FerrariFam5 about Holiday Inn Express Milford
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hiexpressmilford, Manager at Holiday Inn Express Milford, responded to this review
22 December 2011
Thank you so much for taking the time to share your experience with others. At Holiday Inn Express we do everything that we can to make everyone feel perfectly at home and get exactly what they wanted. You are absolutely correct, we are very willing to help out anyway possible, we know that booking through travel agencies or having someone else book the reservation can end up with something that you didnt want and thats why we are willing to do anything that we can to get you where you want. We do a lot of business with the softball teams, so I hope to see you soon! We also added an elliptical machine to our fitness area to warm up before games! Thats not all we have added either so come check it out! We are always improving something.
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Ohio
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
“Worked for us!”
4 of 5 stars Reviewed 26 April 2011

We were attending a conference in Cincinnati and this was perfect!
IT can be a pain to get in and out of sometimes - as it's off an apparently very busy road. Everything you need is all nearby though, which was nice. A Bob Evans is RIGHT in front of the hotel... and go on down and there's a Kroger, Little Ceasar's, McDonald's,ect. and go the other direction and there was a Burger King and some other things. The next exit up had more sit down restaurants and a Target... there was a mall near by.

We stayed on a Thursday night - Sat. night. Thursday and Friday were really quiet... hotel was not busy at all. We always had the pool to ourselves.. which our son enjoyed. I loved the mural paintings around the pool - very cute and kid friendly. no hot tub. just a pool .... standard size. worked for us.
workout room is right next to the pool area... window in between..which I don't like.. I don't want people swimming watching me work out! lol
small workout room - but had the basics.

Overall very clean hotel. We liked the furnishings in the lobby. Your standard free Holiday Inn breakfast.
Front desk staff was very nice. Younger guy checked us in and was there the next night as well - always said hello, how are you.

Saturday night though, it did get very busy .... probably standard amount of noise. As long as we drive to places (and not fly) I take a box fan with me to drown out sounds.. so I'm not the best judge on noise. I could hear some doors,ect... but slept fine once the fan was on.
That was the day we also noticed that no housekeeping ever picked up the trash that was left in the elevator or swept up a few crumbs in the hallway. But that was nothing major to us. Our room were clean ... we had plenty of towels. Felt safe. ect.

I'd say if you need an option for Kings Island or other nearby attractions (we went to Entertrainment Junction) this would be a good fit!

  • Stayed March 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ILOVETRAVEL356 about Holiday Inn Express Milford
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hiexpressmilford, Manager at Holiday Inn Express Milford, responded to this review
22 December 2011
First I want to apologize for the trash found in the elevator and the crumbs in the hallway, this is unacceptable and is not tolerated at this hotel. We pride ourselves on being one of the cleanest hotels in the Cincinnati area and can promise you that will not happen again. We are so happy you enjoyed your stay with us! Make sure you come back to check out our newly renovated rooms and 32' flat screen HDTV's. We also haev added new features to our breakfast to make it even more unforgettable! These are only a few of the things that we have done so come see for yourself!!!
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1 review
“Very nice!”
5 of 5 stars Reviewed 12 April 2011

Nothing to complain about here...Good service. Reasonable rate. Very clean. A little noisy on the interstate side of building but that's to be expected.

  • Stayed April 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Snackbarfilms about Holiday Inn Express Milford
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detroit
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Clean and pleasant”
4 of 5 stars Reviewed 31 May 2010

Nice clean room that seemed recently updated. Breakfast was pretty good, better than I expected. Overall I was pleased with the hotel and would stay again.

  • Stayed April 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask brihamlin about Holiday Inn Express Milford
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Additional Information about Holiday Inn Express Milford

  • Holiday Inn Milford
  • Milford Holiday Inn
Address: 301 Old Bank Road, Milford, OH 45150
Price range (per night):* INR6,105 - 7,953

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