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StudioPlus Middleburg Heights – reviews, photos

2.0 of 5
17552 Rosbough Blvd., Middleburg Heights, OH 44130
Hotel amenities
StudioPlus Middleburg Heights
StudioPlus Middleburg Heights
StudioPlus Middleburg Heights
StudioPlus Middleburg Heights
StudioPlus Middleburg Heights
StudioPlus Middleburg Heights
4.0 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    8
    6
    3
    2
    2
Date Rating
Cedar Lake, Indiana
1 review
1 helpful vote 1 helpful vote
“Stay Away! This is not your home away from home”
2 of 5 stars Reviewed 13 January 2011
1
person found this review helpful

Although a couple people told me that they enjoyed their stay here, I could not share their opinion. After traveling five hours to get there, I needed a restroom...they do not have a public restroom and refused to let me use their office restroom!
The first thing that hit me was the stench. As soon as you open the door to the hallway you notice a very bad smell. It's true on every floor.
The first room I stayed in was dirty. The furniture was worn and uncomfortable to sit on. The fabric on the sofa was rough and stained. The countertop in the kitchen had a film on it. The staff did take time to show me other rooms. We looked through 6 rooms before I found the most acceptable. However, it still wasn't the best stay for me.
The plumbing in the bathroom did not work properly. Even though I asked the staff to look into it, there was no improvement. The HVAC thermostat on the wall did not work. The HVAC unit itself did not work properly. Once turned on, it would not turn off on it's own. It would have to be turned off manually once the temperature exceeded my comfort level.
The remote to my bedroom t.v. didn't work properly. Even the remote in the gym didn't work properly. The equipment in the gym was not in good condition. The recombant bike timer panel didn't work at all. The seat was very unstable. The treadmill was very noisy.
After a month I got out of there, paid $20 more a night down the street. It was like night and day. I really got my $20 worth and a whole log more!

  • Stayed October 2010, travelled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask edelmirorivera about StudioPlus Middleburg Heights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Excellent”
5 of 5 stars Reviewed 4 July 2010
2
people found this review helpful

This Hotel was one of the best hotels that i have stayed at in a long time. Excellent sservice, excellent location, our room had a full bathroom and kitchenette complete with Microwave,Dishwasher, coffemaker etc. Great location. right outside cleveland and around many places to eat. we asked for a blanket and we got it in about 3 minuites, at about 12:00 AM !!!

  • Stayed July 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask POWMIA23 about StudioPlus Middleburg Heights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-BKL, Manager at StudioPlus Middleburg Heights, responded to this review
19 July 2010
POWMIA23 – Thanks very much for taking the time to review your stay with us. We strive to provide our guests with great rooms at great rates, along with friendly service. So, we are always pleased to receive confirmation that we’ve done just that. We’d be thrilled to have you again when your future travels bring you back to the Cleveland area.
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virginia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“Good for the low maintenance traveller.”
4 of 5 stars Reviewed 9 December 2009
1
person found this review helpful

This place was clean and quiet for my stay. I don't need somebody to pick up after me and I like to do my own cooking, so this place was a good match. The utensils are a bit sparse, so you may want to bring an extra pot, pan or cooking knife. It's close to the highway, so you can get anywhere in the Cleveland area easily. There are even a few restaurants within walking distance. I would stay here again.

  • Stayed December 2009, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ES335L4 about StudioPlus Middleburg Heights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-BKL, Manager at StudioPlus Middleburg Heights, responded to this review
10 December 2009
"I would like to personally thank you for taking time out to write such wonderful things about your experience at Studio Plus Cleveland - Middleburg Heights. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a ""home away from home"" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again.
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Biloxi ms
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“A+ for studioplus”
5 of 5 stars Reviewed 5 June 2009
3
people found this review helpful

This is an excellent hotel to stay at in this area. It is located convienient to the interstate, but is in a quiet area. Within walking distance of several great restaurants, shopping (K-mart) and gas stations. The room was very clean, roomy and had a fresh smell to it. The kitchen contained a microwave and fridge with a dishwasher to clean the provided pots and pans, plates and utensils. The bathroom was roomy, and very clean with plenty of counter space. The hotel is very secure with every entryway, including the lobby front door, requiring a room key to access.The staff was excellent, very friendly, helpful and check in and check out was a quick, easy no-hassle breeze. The price is right also. The room rate was well below any other hotels in the same area. You definitely will get your moneys worth at this place. I recommend this hotel to anybody staying in the Cleveland area wether it is for business or pleasure.

  • Stayed May 2009, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask amrmedic about StudioPlus Middleburg Heights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-BKL, Hotel Manager at StudioPlus Middleburg Heights, responded to this review
18 August 2009
"Thank you so very much for your glowing review of Studio Plus Cleveland - Middleburg Heights. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words."
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Ohio
1 review
1 helpful vote 1 helpful vote
“Horrible”
1 of 5 stars Reviewed 6 January 2009
1
person found this review helpful

Absolutly horrible hotel. Several problems. The entire hotel smells of stale greese mixed with cheap air freshener. The "fresh" towels stink. The sheets stink and are see-through. I had problems checking in due to hotel errror. Housekeeping forgot to clean my room twice ( I complained to the manager the first time). The thermostat on the wall did not work and the cover fell off when I tried to turn it on. The bathroom floor and toilet appeared to have vomit splatter on it. The hotel is very cheap and trashy. The wireless internet was very slow and unreliable. I stayed at this hotel for work reasons for 80 days and close to $4000 total. You would think the hotel would make sure nothing went wrong with my rooom or my satisfaction. The bed spread and blanket were not fresh when I checked in. It smelled like greese. My trash was not taken out twice. When I complained to the front desk they said there was no one available to take it out until morning and I could take it out to the dumpster myself if I wanted. Though the price of the hotel was cheap it was certaibnly not worth it. Very cheap service. Embarrasing to stay at such a dump. Horribly run hotel.

  • Liked — absolutly nothing
  • Disliked — absolutly everything
  • Stayed November 2008, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask Traveler9Ohio about StudioPlus Middleburg Heights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-BKL, Hotel Manager at StudioPlus Middleburg Heights, responded to this review
27 April 2009
I recently received a copy of your review of the Studio Plus Cleveland - Middleburg Heights. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.

We know that our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable rooms at an affordable price that guests want to come back to. The room condition you describe is totally unacceptable to me and not at all representative of our quality standards. In response to your post, I have met with our hotel staff and used your review to help coach them on room cleaning and inspection policy.

It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
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Additional Information about StudioPlus Middleburg Heights

  • Studioplus Hotel Middleburg Heights
Address: 17552 Rosbough Blvd., Middleburg Heights, OH 44130
Price range (per night):* INR4,257 - 4,705

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