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Quality Inn & Suites – reviews, photos

2.5 of 5
2850 Medina Rd, Medina, OH 44256 (Formerly BEST WESTERN Inn Medina)
Hotel amenities
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
Ranked #4 of 7 hotels in Medina
3.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    0
    7
    2
    1
    6
Date Rating
Rochester, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Ouch”
1 of 5 stars Reviewed 27 December 2011

They told me only 2nd floor rooms were available but forgot to tell me the elevator was out of order. The first room had a malfunctioning smoke detector that beeped every 30 seconds, and a light that had been pulled out of the wall and was hanging loose.

The second room had about 25 sheets of toilet paper, 1 towel, and a dresser with a bottom drawer that wouldn't stay closed. My wife ahd to tie it closed so we didn't bump into it!

The sign advertised it as a Quality Inn, but inside it says Best Western. Which is it?

Not what I expected......

  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask ElisaRJohnF about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elkins Park/Philadelphia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Ok Hotel with Few Guests”
3 of 5 stars Reviewed 29 October 2011

For a hotel with two floors and a bit of sprawling hallways to many rooms, there were few guests the two times we have stayed here to visit family.

Our king-size-bed room is normal, on the small size for a motel/hotel. The sink is in the room with the bathroom ordinary--toilet and bathtub behind a separate door. Very nice LCD TV on a large granite-like top with a fridge underneath behind a wood door--this credenza seemed new.

Bascially clean and functional.

Breakfast is ok. One prior visit found a long hair in the eggs....not good but does happen, even at better places, in my experience.

The biggest plus--you can bring a small well-behaved dog to stay in the room with you (just can't leave them there unattended). That was our main reason for staying here.

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask jstritz about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sun City Center, Florida
1 review
1 helpful vote 1 helpful vote
“Never Again!”
2 of 5 stars Reviewed 6 October 2011
1
person found this review helpful

After checking my travel books for a 3-star hotel, we decided to stop for the night outside Cleveland at this place. What a mistake! I can't imagine how they were rated a 3-star facility -- I've stayed in better two star motels at a much lower rate. The AC was broken, the elevator was broken, the internet in the rooms did not work , the place not clean, and the breakfast was lousy. And they had the nerve to charge over $100 for the night. Run as fast as you can from this place. I'd rather sleep in my car.

  • Stayed September 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Carol L about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Senior Contributor
30 reviews 30 reviews
Reviews in 19 cities Reviews in 19 cities
34 helpful votes 34 helpful votes
“Dirty dirty dirty”
1 of 5 stars Reviewed 12 September 2011

Not a good option for lodging. No upkeep, filthy. Restaurant is not appealing, main areas are really outdated

  • Stayed August 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
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See 5 more reviews by Charlienohio for Medina
Ask Charlienohio about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
“Worst Best Western ever!”
1 of 5 stars Reviewed 7 September 2011

Selected this Best Western over other hotels in the area, which were half the price. Never received housekeeping service during a 3 day stay. The sheets were turned down and not changed. The bathtub was very slow draining, leaving soap scum around the tub. The bathroom (and bathtub) were never cleaned. Housekeeping did not leave clean towels or toilet paper, so we had to call down to the front desk for some, as well as coffee for the in-room coffee pot. Upon check-out, the front desk manager was more interested in talking to his daughter than helping us with a speedy check-out. Also, the elevator was out of service and we had to carry all the luggage up to the second floor. Definitely the worst Best Western I have ever stayed at.

  • Stayed August 2011, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask kag89_11 about Quality Inn & Suites
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Additional Information about Quality Inn & Suites

  • Holiday Inn Medina
  • Medina Holiday Inn
Address: 2850 Medina Rd, Medina, OH 44256 (Formerly BEST WESTERN Inn Medina)
Price range (per night):* INR4,705 - 6,273

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