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Hyatt Place Cincinnati-Northeast – reviews, photos

3.0 of 5
5070 Natorp Boulevard, Mason, OH 45040 (Formerly AmeriSuites)
Hotel amenities
Hyatt Place Cincinnati-Northeast
Hyatt Place Cincinnati-Northeast
Hyatt Place Cincinnati-Northeast
Hyatt Place Cincinnati-Northeast
Hyatt Place Cincinnati-Northeast
Hyatt Place Cincinnati-Northeast
Ranked #7 of 19 hotels in Mason
4.0 of 5 stars 91 Reviews
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91 reviews from our community

    Trip type
Traveller rating
    35
    31
    13
    7
    5
Date Rating
Noblesville, Indiana
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
“Second Stay at a Hyatt Place”
5 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

Stayed at the Hyatt Place, Mason for one night for a girls shopping trip. This is the second Hyatt Place I have stayed at. I do love the room set up of these properties. Wall mounted flat panel tv is nice that you can see from the bed or the sitting area. Fridge in room is nice. The room was large, we had the handicap room, and clean. It was easy to find, and close to restaurants and shopping. Check in was sort of chaotic, the desk is located next to the bar and it just so happened to be PACKED when we checked in, so it was loud and I had to repeat myself several times. There was some sort of sports tournament going on, so there were kids running around everywhere, which didn't really bother us. Breakfast was standard, nothing fancy...then again, it FREE so it worked for us!!!!! It was only about a 10min drive to the Cincy Outlet Mall. I would stay at this property again!!!!

  • Stayed October 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Detroit, Michigan
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Sleepless in Cincy”
2 of 5 stars Reviewed 31 December 2011
1
person found this review helpful

This might be our last stay at a Hyatt Place. We've stayed in others because we like having three sleeping areas and have always been pleased. But this recent stay was one of the most unpleasant we've experienced at any hotel ever. The room was stuffy and hot, despite the fact that the unit said it was only 61 degrees. It made lots of noise but all it produced was a puddle of water. Also, I'm not particularly fussy about this sort of thing but the mattresses and pillows were way too soft. Finally some unpleasant changes have been made to the free breakfast: some not-too-tasty hot items have been added, yogurt is now served in a bowl rather than in single-serve containers, and the only fresh fruit are grapefruit wedges. I noticed how stained the lobby funiture has become, probably because folks (and their children) are eating breakfast there. Likewise the carpet and sofa in our room could use professional cleaning. But I could overlook the stains and mediocre food if my head didn't hurt so much from a lack of sleep. All and all, this was very disappointing because I really do like the consistent layout of Hyatt Place rooms. As in other cities, the staff here is friendly and the location is convenient to the freeway. But I encourage the manager of this property to spend three consecutive nights in one of these rooms and make an improvements to-do list ASAP.

  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by bangodet for Mason
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westerville, Ohio
Contributor
19 reviews 19 reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“Good value, dependable”
4 of 5 stars Reviewed 22 December 2011

The off-season rate is very good ($80) and the hotel is pretty clean. Can always count on a hot shower and very decent breakfast (free!). I stay here on a regular basis because it's consistent.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huddersfield, United Kingdom
Senior Contributor
29 reviews 29 reviews
Reviews in 25 cities Reviews in 25 cities
35 helpful votes 35 helpful votes
“Lovely rooms”
5 of 5 stars Reviewed 21 November 2011

The rooms here are really plush. The staff are exceptionally helpful and friendly. They have a small kitchen which means that they can provide a range of snacks (rather than a restaurant) - perfectly sufficient for a tired traveller. The breakfast was also very good, although no eggs, etc.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Billy Bird about Hyatt Place Cincinnati-Northeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Nice lobby, horrible rooms- no TV channels, no hot food for breakfast- very sad.”
1 of 5 stars Reviewed 16 November 2011 via mobile

I stayed for a company trip and was VERY DISAPPOINTED! The tubs were dirty; in.desperate need of some fresh caulking, clorox,.and new shower liner. The light in the restroom has the WORST LOUD vent that is annoying! The breakfast consist of cereal, fruit, yogurt, donuts, coffee, milk, and orange juice. What a waste! No hot food unless you pay! Not even waffles. The staff just stands around and watches football. They have NO TV stations and each movie you can rent is from $10-$18.00 bucks.! No perks here- don't waste your money. I have NO reason to lie. I'm that bored as I lay in this hotel with NO channels that I'm writing this review. Good luck if you come here.

  • Stayed November 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Hyatt Place Cincinnati-Northeast

  • Hyatt Place Mason
  • Hyatt Place Cincinnati Northeast
  • Hyatt Mason
  • Mason Hyatt
Address: 5070 Natorp Boulevard, Mason, OH 45040 (Formerly AmeriSuites)
Price range (per night):* INR5,881 - 9,018

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