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Doubletree Cleveland South – reviews, photos

3.5 of 5
6200 Quarry Lane, Independence, OH 44131
Hotel amenities
Doubletree Cleveland South
Doubletree Cleveland South
Doubletree Cleveland South
Doubletree Cleveland South
Doubletree Cleveland South
Doubletree Cleveland South
Ranked #7 of 12 hotels in Independence
3.5 of 5 stars 112 Reviews
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112 reviews from our community

What travellers say about this hotel
  • Free breakfast(6)
  • Flat screen(5)
  • Nice hotel(5)
  • Chocolate chip cookies(5)
  • Rooms are clean(3)
  • Extra towels(3)
  • Outdoor pool(3)
  • Business center(3)
  • Pretty good(3)
  • Executive level(3)
Traveller rating
    30
    36
    18
    17
    11
Only show reviews for Family (34) | Couples (25) | Business (29)
Date Rating
Scarborough, Canada
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
30 helpful votes 30 helpful votes
“Great place to stay. Will definitely go back”
5 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

We booked this hotel through hotel.ca and got a great price. As we booked for 4 days there was a discount on our stay. We checked in on Christmas day and the hotel looked dead. It picked up after a day. The staff at the reception was great and so was their swimming pool, gym and whirlpool. If I am ever in the Cleveland area again I am only going to stay here. Great service, Great location, Great Hotel.

Room Tip: Higher floors for a good view.
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tn
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“We would stay again for sure.”
4 of 5 stars Reviewed 8 January 2012
1
person found this review helpful

We got a great deal through Hot wire- a rare occurrence where we were able to actually SEE the hotel and select the room type . We opted to ‘upgrade’ to the Executive Level King , which included a sumptuous full service breakfast buffet each morning and a glass of wine or beer plus an appetizer for each of us for the evening. ( We’d have paid the $10.95 pp otherwise; it really was one of the best breakfast buffets we’ve had.) Normally, there is a concierge room on that floor for this service, but ot was closed for some reason that week. Worked out well, as we simply dined in Shulas 2 downstairs instead. I was treated with respect at check in, which was friendly, smooth and pleasant. Yes, the cookies are yummy too! The room was really nice, well laid out, roomy well appointed and very clean. There was bottled water and really good Wolfgang Puck Coffee and Earl Gray Tea. The next day, we asked for, and received a fridge for the room.
Our housekeeper, Becca, was wonderful. The room was kept spotless.
There were two other couples arriving ( for a funeral) at different days, so having the Shulas 2 full service restaurant and lounge there made it very pleasant for us to meet for conversation and meals. Several different dining areas was a nice option too, offering fireplace or window seating with TV’s for the sports games , etc. ( Especially in the lounge area)
Now, I WILL confirm that previous negative reviews about the location of electrical plugs are true.
It was addressed somewhat in our room by adding a 6 way plug, but the outlet for the bedside lamp was located behind the headboard. The plug had apparently come loose, and not wanting to bother having someone come up, I had to move the bed and headboard in order to get to it to put it back in. I should have called down, I suppose. Not a big deal, but showed a bit of a lack of planning when they did the renovations (which were quite nice).
The bed and pillows were very comfortable, the bath towels fluffy and luxurious and the soap and shampoos quite nice. The lobby area was comfortable too; one are with a fireplace, the other with a large screen TV.
Overall, a very nice stay. Don't understand the other negative reviews, as we encountered attentive service and had a good nights rest each night. This is a full service hotel , convenient location with meeting rooms, convention and banquet facilities, pool and gym.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob Williams, Front Office Manager at Doubletree Cleveland South, responded to this review
10 January 2012
Thank you for your review regarding your recent stay with us! We are delighted that you enjoyed your stay while here in Independence, Ohio, even under the circumstances of your travel. We will be certain to let Becca know of your comments on her housekeeping service, and though we are aware of the plug location issue, we are actively working on a way to correct that in our rooms. We look forward to having you as a guest again!
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Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Good Value”
3 of 5 stars Reviewed 28 December 2011
1
person found this review helpful

Good, average hotel. Comfy beds, clean room. Bathroom could've been cleaner. Gym had good quality equipment - but no towels or water available.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oswego, New York
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Nice hotel in business district”
4 of 5 stars Reviewed 26 December 2011
1
person found this review helpful

I went here with my fiance for our anniversary for a couple nights on our way to go visit family. No complaints, reasonable rates when booked online, a nice pool and hot tub. The pool is indoor outdoor in the summer, was fall so just indoor when I went. Our room was clean, the staff was friendly enough. The warm cookie thing is nice after a long drive (all Doubletrees do this). Good restaurants in the area, and a very safe seeming part of the city. There are also trails nearby if you're a walker/runner. Only problem I had was the first night there was a very loud neighbor, up late then against our door arguing on the phone in the morning. It's not the hotel's fault because we didn't call to complain, we just made sure the same guest wasn't booked next door the next night. I thought maybe the rooms (which had a door between them) might carry sound easily and that was the issue, but her and her friends were just really loud because didn't hear a peep out of new guest the following night.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rob Williams, Front Office Manager at Doubletree Cleveland South, responded to this review
27 December 2011
Thank you very much for your review of your stay with us! We are glad you appreciated our pool and the warm DoubleTree cookie! We apologize for the noise disturbance you encountered during your stay with us, and look forward to seeing you on your next trip to the Cleveland area!
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Overland Park,KS
Top Contributor
284 reviews 284 reviews
Reviews in 155 cities Reviews in 155 cities
219 helpful votes 219 helpful votes
“Very good hotel, clean and quiet”
4 of 5 stars Reviewed 16 December 2011
1
person found this review helpful

Have stayed here several times in the last year. Service is consistant, Checkin is smooth. Rooms are nice, well appointed, clean and quiet. the evening managers lounge for Hilton Honor members is good. no complaints. a good option in teh area.

Stayed December 2011, travelled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob Williams, Front Office Manager at Doubletree Cleveland South, responded to this review
27 December 2011
Thank you very much for the review of your stay with us! We are glad to see you found your room comfortable and appreciated the process at our reception desk. We look forward to seeing you in our Manager's Reception lounge during your next stay to the Cleveland area!
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Additional Information about Doubletree Cleveland South

  • Doubletree Hotel Independence
  • Doubletree Independence
  • Independence Doubletree
Address: 6200 Quarry Lane, Independence, OH 44131
Price range (per night):* INR4,865 - 7,885

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