The Americas Best Value Inn in Heath/Newark is beyond dated. It seems like they are trying, having updated the shower stall and having a working mini-fridge in the room but it just fails to fulfill even minimum expectations. The mattresses are plastic covered making them both uncomfortable and producing squeaking noises with every movement. The carpet is almost crunchy, the sheets while not specifically stained are thin and greyish. The personnel are nice and they are honest when they tell you the free wifi is unreliable. If you insist on staying here, then consider joining the Best value Club online to save a couple of dollars.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
7 June 2011
Thank you for taking the time to share your comments. We are very sorry to hear that you were not completely satisfied with your stay. We have reviewed your comments with our staff and have addressed the issues. The mattress covers were requested by the local Fire Marshall and since reading your comments, we have found covers made with a softer material. Also, since your stay we have upgraded our wireless internet to T1 lines and have not had any problems since. We hope that you will please come stay with us again when you are in town to see the improvements we have made. Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
