We booked into the Windsor Motel over the phone. We gave no check-in time because we were not asked for one. When we got there they had given our booked room away as the check-in time in their book said 'None' but the guy working the desk thought it said 'Noon' so gave our room away when we didn't get there until 6pm, we were very angry, he was very rude and our friends who did stay there were afraid of bed bugs (and would have liked to have a gun handy) when the saw the room for $85!! Rip off. The rooms were also quite noisy. The check-in time for this motel is 1230hrs when booking online with wotif, this is a little earlier than normal but still it is no excuse.
Not only was the man at check-in rude to us, he was also rude to the 2 people in the queue in front of us. He was quite happy to tell them to go away if they did not wish to pay the amount he wanted to charge!
We were not able to get a room as the place was booked out. I believe this is not because it is a good place to stay it is because there is very little accommodation available in Windsor. We ended up staying at The Sebel, well worth the extra money it cost, i'd go there next time.
