Tiny, single room for the same price as a double. The bed was so lumpy I ended up sleeping on the floor for most of the night - which is hard with a single duvet and little space between the bed and desk chair. I'm only 5'3" and my feet were touching the unit at the end of the bed! Shower was tiny, as was the rest of the bathroom. Furniture and decor need updating, although the room was clean. The room was too hot (couldn't get to the radiator controls) but opening the window let in too much noise from the busy road and planes. Breakfast was OK, although waiting staff took an age to acknowledge our arrival.
It appears I am not the only person who did not enjoy room 210!!

The Birch Hotel offers you a once in a life time opportunity to relive you child hood.
If you want to remember what it is like to sleep in a bed made for a ten year old.
To be able to turn over the large TV at the end of your bed with your toes and the chance to soak in a shower so compact it evokes the memories of being a three year old bathing in the kitchen sink then room 210 is the room for you. You don't only get all this, oh no, you also get the soothing sound of the ambient trance like drum and base from the bathroom extractor fan and if you are on a health kick and looking to lose weight, the room double's up as a Sauna not only in dimensions, but with not one but two radiators which at no added expence were very kindly left on all night. So if you have driven miles whilst away from your family on business a fantastic value price of £79 is all you need to stay at 'The Birch Hotel'.

My brother held his wedding here, the food was excellent and the day went without a hitch, everyone had a lovely time. The staff were accommodating and friendly. The room was clean and airy and I had the best nights sleep in a long, long time!!

My only gripe is that check out was still 11am on a Sunday...none of us went to bed until 2am, so this was a slight shock to the system to have to be out so early! I know that it can take time to clean rooms (I've been a housekeeper in a hotel), but maybe, it is worth extending the check-out time for wedding guests as we felt a little rushed after such a lovely day,.

Stayed 1 night for business purposes. 15 mins. from Gatwick Airport. My overall impression is good.

Room
Clean and tidy with a comfortable bed. WiFi at the Birch is complimentary, easy to hook up and works like a charm throughout the hotel both on laptop computer and phone. This is a major benefit when you travel for business from abroad and phone expenses quickly run high.

Staff
All members of staff were friendly and made me feel welcome.

Food
We had supper in the bar area, food was not alright. But why are the starters served at the same time as the mains? Breakfast was excellent.

At the rate paid, I'd visit again if in the same area.