Dont choose this hotel by just reading the information and photos they are not accurate and are very misleading! The building needs decorating inside and out. The rooms are small, dirty and very hot, the smoke alarm was covered by a sock! No hairdryer asked at reception and was told they dont have hairdryers!, dirty bathroom with shower not working,Only one coffee and one tea bag and no milk for two people! No toilet roll! for £79 for a room very bad, breakfast terrible only a bowl of rice crispies and toast disgusting not a contintinental breakfast as they state, breakast room not very big to cater for all the guests had to wait to get a seat, poor car parking no where safe to park the car as the gate at back not working and only limited spaces at the front of the building! I have severe asthma and phoned and asked to stay in a ground floor room i was put on the third floor up a lot of steep steps, was told fully booked so could not give me another room. Staff seemed to not speak English and were not friendly!, I asked about congestion charge and was told not to worry they post out the charge in the post , i found out at a cost of £120 when in fact could have paid on the day for £10! Do not stay here its awful, ive stayed at many hotels this is the worst experience by far, does not deserve any stars! A total Dive! Very noisy at night had no sleep! The best thing about this hotel was leaving to go home!
- Croydon Court London
