Stayed here on a cheap rate so not complaints, represented good value.
The room was spacious and very clean. However it was very dated, looked like it would have been the height of fashion in about 1985. Also, unnerving to some a photograph of Margaret Thatcher was hanging in the reception area !
The staff were pleasant and friendly.
The cooked breakfast was rather bland tasting, sausages inedible.

Good points: Location on the Lakeside (you may have guessed), very friendly and helpful staff, plenty of parking. Bad points: Empty hotel, rooms needed some renovation and the lesuire facilities cost extra to use. I imagine it is a lot better in the summer, when it is full and amenities open.

just returned from the lakeside darts and stayed at this hotel for three nights.Clean and comfortable and most of all the staff are all friendly and helpful. The hotel has a personal touch and you are treated as a true person not just a booking number. Will return hopefully next year and maybe in the summer for a short break as the lake area and it surrounding areas are quite relaxing.

we arrived saturday at about 1pm, to be told that we were a little early to book in, but this was ok as the room was ready by a very helpfull receptionist. on the way up to the room we asked for a taxi to be booked to take us to the wedding we were attending, which was also no problem. the room was great maybe a little dusty, but comfatable, very warm but then we dont have any heat on at night at home, nothing an open window couldnt cure. next morning we walked down to reception to check where to go for breakfast to find that we were the only customers in the hotel, no wounder it was quiet. brillant stay, a hotel of our own!