The hotel is on a busy main road with a slightly limited car park but has additional parking opposite. Once inside though the welcome is friendly and the staff very helpful. We stayed with a 7 month old baby and we're delighted with the travel cot provided. The room was spacious, clean and very comfortable. The restaurant attached was cosy and family friendly. I'm really quite fussy but thoroughly enjoyed our stay at this hotel!

It was our first stand in UK and caused us big troubles. We were there for the business trip and spent 3 nights. We paid ahead for 2 rooms for 3 nights and for 1 more room for the last night (because one guy was snoring). In fact no one gave us a key and he didn't stay alone there. It was a big mess after with payment. I asked to fix the receipts and refund our money. We didn't have our money back and they gave us the receipts with many mistakes. So it's better not to pay there ahead. If you're foreigner you could have problems there, because they'll try to make a fool from you. Everytime you need to talk to different people and explain the same thing. Waste of money - this is my review.
But at the forth night we stayed at the hotel in London and people there were more attenitive for my requests.

We stayed here for 2 nights for my niece's wedding and to be honest having stayed at a Premier Inn in Frome in June we were a little concerned. We need not have been. This hotel was spotless the staff were fantastic (a special thankyou to Sarah on reception) and the food in the adjoining pub was very tasty,

We had a family room at the front of the hotel overlooking the road which was quite noisy but didn't really bother us. I did have a problem with the matress which seemed to be very hard but Sarah got this sorted and our second night was very comfy and we all slept well. I really would recommend this hotel. WELL DONE PREMIER INN and THANKYOU.

We had a family room to the rear of the hotel (which slept 4 in a double and 2 single beds), the room was spacious and very clean. The hotel staff were brilliant, we saw several receptionists over the course of the weekend and they were all really friendly, polite and very efficient, nothing was too much trouble. Breakfast (served in the pub next door) is plentiful and good value. All in all a great option if you are looking for a decent hotel on a budget.