We ate at 6.30 in the evening. Restaurant was quiet with only 5 tables occupied. A wedding was taking place and most guests were in the bar area. The wait to get a drink was around 10 minutes as only 1 barstaff. The same person took our food order for 15 of us. All the food was served well, and was reasonable quality. The Manager helped by bringing sauces, and then we never saw him again. Over 30 minute wait for coffees. Hotel is in need of refurbishment, a deep clean, and more staff to make this tired place great again.

After having an excellent 3 course meal just before xmas with work colleagues I visited again with my husband and a friend to try another meal and it too was very good couldn,t fault the food but the bar service was not good only one member of staff so had to wait a long time to be served and also when he was taking a telephone call had to wait to be served till he,d finisheed call

As someone who is more than a passing guest I have picked up the odd bit of criticism around the fireplace, but credit where credit is due. Friends and family celbrated a landmark birthday on 16th December. It was faultless. The room was laid out beautifully, the food was excellent, the service was spot on. We all had a great night. Thanks to the staff, Nat, Danni, Gemma, Steph, Alice, Joe, Lee and his bossness Shaun and all the others we did not see.

The facilities and entertainment are perfect for a celebration, and did we celebrate! It was so good I don't remember leaving.

Stayed here for a relatives wedding,
All staff from reception, to cleaners, to waitresses, could not have been more helpful, Jose was superb.
Alice on the bar and in the restaurant is a great asset for any hotel... she seemed to be working permenantly.
Wedding was a great success, could not have asked for more !
As for the hotel itself, bedrooms have been refurbed, are clean and have new TV and drink making facilities.
Breakfast was excellent, with good choice.
My only complaint (and said by others on here) was the lack of staff in the bar at peak times.
There could be several people waiting but rarely did another member of staff turn up to help.. perhaps they need a buzzer to reception to call on for help at peak times ?
All in all the makings of a great hotel, in a perfect setting.