I'm a platinum member so my internet was free - otherwise I would have been spitting feathers. Normally I find Expresses very good but strangely not in the UK. But it was 'ok'.

There aren't really any restaurants nearby (a pub and a McDonalds) so you really need a car (HI Express only has a restaurant for breakfast). But here is a Sainsbury across the road so that did for me.

The company that I work for book the hotel rooms on my behalf, and I often find myself in HIE's. Maybe that's why I find it hard to compliment them. This one's definitely a bit threadbare and needs a refurb. It's in the middle of a commercial area/industrial estate, which doesn't help. The staff are friendly, helpful and professional, but the rooms are very tired. Mine was clean and fresh, but the carpet was old and faded, and what's that "Firm pillow" "Soft pillow" thing all about? Just give me a decent pillow! The lift is small - and slow, v-e-r-y s-l-o-w. One thing that's good - the car park is big enough. Often HIE car parks are too small, and they charge you to park there (HIE NEC Birmingham take note) but this one is free.

The internet fee in all HIE's is outrageously expensive - I've stayed in far better, and far worse, hotels where the internet is free. THIS IS THE 21ST CENTURY - BUSINESS PEOPLE NEED ACCESS TO THE INTERNET-STOP RIPPING THEM OFF HIE!

The restaurant/bar area is unwelcoming and dull, so most people eat at the pub next door. The food's OK, and cheap, but you wouldn't want to live on it for more than a couple of days. The breakfast is standard HIE fare, and the famous (or should that be infamous) HIE sausages are there in abundance. Stick to the cold buffet, with maybe some toast, and you'll live to fight another day.

We stayed here as a base for a wedding we were attending. From start to finish, the hotel staff could not have been more friendly and helpful. Breakfast was complimentry and although the hot buffet was limited to sausages, scrambled eggs and beans, there was plenty of cold choices to compliment this and the hot drinks selection was the best I had come across in any of my hotels stays!
The rooms were cleaned to a high standard and the beds very comfortable.
I would certainly recommend this hotel and if I was every in the area again it would be my first choice!
A big well done all round!

Stayed here for 2 nights. The room was spotless. The bed was large and very comfortable. We had read reviews that said the breakfast was poor, however, we found it to be fine. Plenty cereals, juice, toast, yoghurts and croissants. Also sausages, scrambled eggs and beans. You could help yourself to as much as you wanted and go back for more if you so wished. Lovely fresh coffee and lots of different teas to choose from. Lots of films to choose from for a minimal charge. Complementary soap, shower gel, shampoo. Fresh towels daily. No complaints from us. We would stay here again.