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Comfort Inn Obetz – reviews, photos

2.5 of 5
4870 Old Rathmell Court, Obetz, Groveport, OH 43207
Hotel amenities
Comfort Inn Obetz
Comfort Inn Obetz
Comfort Inn Obetz
Comfort Inn Obetz
Comfort Inn Obetz
Comfort Inn Obetz
Ranked #1 of 2 hotels in Groveport
3.5 of 5 stars 30 Reviews
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30 reviews from our community

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Traveller rating
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Date Rating
ohio
Senior Contributor
26 reviews 26 reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
“Very Good for the Price”
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

We stayed here New Years weekend. Nice lobby. Friendly staff. Breakfast was good. We enjoyed the pool and hot tub. All of the areas including our room was very clean. Our room was spacious. Lots of towels. Everything worked. Our stay was good. You can't expect to stay at a motel and not have other people around. Go to a deserted island if you want that.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask wesley1982 about Comfort Inn Obetz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joy Cronin, General Manager at Comfort Inn Obetz, responded to this review
27 February 2012
Thank you for taking the time our of your busy schedule to write sucj a complimentary review. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts.
We appreciate your patronage and hope ou will stay with us at the Comfort Inn Obetz the next time you are in Columbus, Ohio. We look forward to your return.
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San Diego, CA
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
22 helpful votes 22 helpful votes
“Would not stay here again.”
2 of 5 stars Reviewed 1 November 2011
1
person found this review helpful

This hotel is at most a two star facility. I booked it based on the great reviews on Trip Advisor. Now I'm wondering about who writes these reviews. The hotel felt like a halfway house. There were all kinds of people hanging out in the lobby, wandering the halls, riding the elevators up and down. I stay routinely in business hotels, and the feel here was very different - as if the other patrons were living there because they had no where else to be. The workout room was just gross...it had old, fogged windows, no A/C and a small fan. The halls and rooms were clearly at one time smoking areas, which had been sprayed with some sort of commercial perfume to try to get rid of the smell. Otherwise, the rooms were reasonably clean and the people at the front desk friendly. Those are the only reasons I listed the rating as two stars instead of one. If all you are looking for is two star, then this might work for you. If you want more, look somewhere else.

  • Stayed October 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask HeatherSanDiego_CA about Comfort Inn Obetz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joy Cronin, General Manager at Comfort Inn Obetz, responded to this review
8 December 2011
I am sorry to hear about the inconveniences that you experienced during your stay here with at the Comfort Inn Obetz. As you can tell by our other reviews, this is not the normal experience that people have when staying with us here at the Comfort Inn Obetz. We pride ourselves in our excellent accommodations, clean rooms and friendly staff. I do apologize for all of the people that were here in our lobby and hallways as they were here for a 7 days convention and had booked close to 45 rooms. During their breaks, they would roam around the lobby and pool area. Also, in the past we have had smoking rooms in this facility, but recently went to a 100% smoke free facilty and we are in the process of professionally cleaning all of those rooms. Again, I do apologize for the inconveniences that you experienced and hope that you will give us another chance the next time you are in the area.
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“Best customer service I have encountered in a very long time!”
5 of 5 stars Reviewed 10 October 2011

We were in town for a softball tournament for the weekend. Our entire team stayed in the hotel. The staff was absolutely fabulous! I have never stayed in any hotel that had better customer service - even the luxury hotels. Thank you to Joy and Monica for making our stay a great one. The rooms were clean and the breakfast was good. I would recommend this hotel to anyone staying in the area.

  • Stayed October 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Heather C about Comfort Inn Obetz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joy Cronin, General Manager at Comfort Inn Obetz, responded to this review
11 October 2011
Heather,
Thank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Hotel. We certainly enjoyed having your group with us.

We consider dedicated and competent staff members our most valuable asset. I am please that you acknowledged their efforts

We appreciate your patronage and hope you will stay with us again at the Comfort Inn Obetz the next time you are in Columbus, OHio. We look forward to your return.

Sincerely,
Joy K. Cronin
Regional Director
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Grand Rapids
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Like cold showers? This is the place for you.”
1 of 5 stars Reviewed 6 October 2011

Slightly run down, this hotel is located in a VERY noisy spot. Although I was here for 2 weeks, the front desk was so kind as to give me the room closest to the highway, not to mention right by the noisy elevator. Needless to say, I could only sleep between midnight and 4 when the traffic let up.

But the highlight of my trip was the daily cold showers. Water temps managed to make it up to luke warm on only two days. Nice enough staff, but not at all capable of taking care of issues.

Morning coffee, like the showers, was lukewarm at best. Someone needs to teach the staff to actually close the coffee pump so the coffee will stay warm -- it was open each and every morning.

  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask GRHappyFeet about Comfort Inn Obetz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joy Cronin, General Manager at Comfort Inn Obetz, responded to this review
31 October 2011
Dear Valued Guest,
Thank you for your cooperation in taking the time out of your busy schedule to comment following your visit to the Comfort Inn Obetz.

I am disappointed we failed to give you the fine accommodations, attention, service and consideration we strive for with all of our guests - the type of service we pride ourselves in. Please know that your comments have been reviewed in detail with our department heads and steps have been taken to ensure these faults are solved promptly and impeccably for our guests.

We appreciate your patronage and hope you will stay with us at the Comfort Inn Obetz the next time you are in Columbus, Ohio. I can assure you we will do everything we can to make your stay a comfortable and happy one.

Sincerely,

Joy K. Cronin
Regional Manager
Comfort Inn Obetz
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Warren, MI
1 review
“We will definately stay here again when we are in the area.”
5 of 5 stars Reviewed 10 September 2011

Several church families stayed at this hotel during our church association. Everything was clean and the staff was friendly. No complaints

Room Tip: We stayed in room 221 and it was quiet.
See more room tips
  • Stayed September 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Mary M about Comfort Inn Obetz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joy Cronin, General Manager at Comfort Inn Obetz, responded to this review
12 September 2011
Thank you for taking the time out of your busy schedule to let us know how we are doing, These comments help us to understand what we are doing well and what we need to improve upon. Please give us a call the next time that you are in the area. We look forward to your group's return next year.
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Additional Information about Comfort Inn Obetz

  • Comfort Inn Groveport
  • Groveport Comfort Inn
Address: 4870 Old Rathmell Court, Obetz, Groveport, OH 43207
Price range (per night):* INR4,362 - 6,934

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