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The Otterburn Tower. – reviews, photos

Brierley Gardens, Otterburn NE19 1NS , England
Hotel amenities
The Otterburn Tower.
Ranked #1 of 3 hotels in Otterburn
4.0 of 5 stars 99 Reviews
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99 reviews from our community

    Trip type
Traveller rating
    34
    36
    15
    8
    6
Date Rating
Newcastle upon Tyne, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Surprise Birthday Treat”
5 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

My husband booked this as a surprise birthday treat and it was absolutely wonderful. An early check in was no problem and we recived a warm welcome in very cold weather. The room was spacious and comfortable. The staff were extremely friendly and helpful . The food was delightful , and there was no problem to tweak the menu to provide me with a Gluten Free version. I would definately return for another stay and recommend this hotel to anyone.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask storey1957 about The Otterburn Tower.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus Benson-Blair, General Manager at The Otterburn Tower., responded to this review
13 February 2012
Happy Birthday!

It was no problem to provide the gluten free food, nor would it have been had you asked for anything else. It was a real pleasure to provide what you wanted and thank you for the kind comments.

Yours aye,
Angus
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brits in Brunei
1 review
“excellent stay”
5 of 5 stars Reviewed 7 February 2012

My husband and I (rufus our dog came to) have just returned from a 3 nights stay at the Otterburn Tower and could have stayed for another 3, the staff were very friendly and could not do enough for us \the room was big and warm, comfortable bed, luxury towels and bed linen. The breakfast was exceptional. Great value for money we would definatley recommend this hotel to anyone.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask barney84 about The Otterburn Tower.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus Benson-Blair, General Manager at The Otterburn Tower., responded to this review
13 February 2012
Firstly, I would just like to say thank you for the review. It is always a pleasure to know that someone has enjoyed their stay.

Secondly, as of now, due to the hotel being under new management (since Oct 11), we are employing a new policy whereby every review on Trip Advisor will be responded to, good or bad.

We take feedback seriously and are glad to hear all comments. It can only help us in our drive to deliver consistent excellence.

Yours aye,
Angus
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunderland, United Kingdom
1 review
2 helpful votes 2 helpful votes
“vipond”
5 of 5 stars Reviewed 16 January 2012
2
people found this review helpful

we had two nights stay room 7 amazing ,breakfast most plentyfull and the twoevening meals were excellent .All the staff were exceptionally friendly and helpfull .We look forward to our next stay there.thankyou to the staff.

Room Tip: room 7 four poster
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dave v about The Otterburn Tower.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guildford, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Friendly and very helpful staff, good food and beautiful location”
4 of 5 stars Reviewed 13 January 2012
2
people found this review helpful

Lovely hotel, great staff, good food and comfortable rooms! Would recomend again.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask mmwachman about The Otterburn Tower.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Consett, United Kingdom
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“Friendly staff make our stay very comfortable”
5 of 5 stars Reviewed 8 January 2012
2
people found this review helpful

Had two nights in December using Groupon vouchers. Cold and icy outside - especially the car park but inside we received a very friendly welcome. Afternoon tea was wonderful sitting in front of an open fire.
Room was spacious and cosy, with rumours of a ghost but we slept safely and soundly!
Ate in the Stables bar which, as this was mid week, was very quiet. Food tasted good and was well presented.
We visited Hexham with its Christmas market, completed a local walk and found bargains in the Otterburn Mill Shop.
Would definately return- but in the summer so that we could enjoy afternoon tea or evening cocktails sitting in the grounds.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask rosebud30 about The Otterburn Tower.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about The Otterburn Tower.

  • The Otterburn Hotel
  • The Hotel Otterburn
Address: Brierley Gardens, Otterburn NE19 1NS , England
Price range (per night):* INR7,102 - 12,582

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The Otterburn Tower.
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