As many have said before, this really is a pub with rooms (don't be fooled by the pictures on the website). I was quite happy with the location even though it is not smack in the centre of Alnwick (just a pleasant 10 in walk away). Our room faced onto an outdoor drinking area so traffic noise was not an issue. Luckily for us, the weather was quite cold when we stayed here so there weren't any drinkers using the outdoor space!
The staff are the highlight of our stay - friendly, jovial and funny. The room, however, was disappointing for the money we were charged. The ceiling light was weak, there was just one bedside lamp in our double room, no lights at the dressing table, hair dryer well past it's effective date (and located on the opposite wall to the dressing table!) to mention a few issues. I suspect the poor lighting of the room was also the reason for why the side table holding the tea making facilities and the room telephone had thick layers of dust on them!
On the plus side, the room was well heated and bathroom seemed reasonably clean.
We thought the food was quite good, from the carvery dinner to the enormous cooked breakfasts.

Booked at last minute so got a good deal. Doesn't look promising from the front but once inside it's much better. The room was large, clean and modern. We had dinner on the first night which was very hearty as was breakfast the next day. All the staff were friendly and helpful and made our stay very comfortable.
Excellent value, would stay here again

Booked hotel on internet Sunday because I had work in Alnwick on Monday. Got a call at 9.15am Mondday to tell me they had no room available so had to start trying to find a room for the night at 9.30. Be aware !

I stayed at the Oaks for just 1 night on business. I had an outside room which was a bit too dark and tired. Could do with a good refurb and more lights. Carpet had definitiely seen better days. I stayed for dinner and that was very good value, tasty with large portions. The staff were very helpful and accommodating. The WiFi did not work in the room at all which was not useful for business. TV had limited channels. Pleased to report that the cooked breakfast was very tasty and well cooked, plus there were the cereal options and juices. Location was very good for the town, just a 10 mintue walk into the centre and castle. Overall, a fair place to stay.