First impression is the reception which is behind wired glass, a bit off-putting. However once into the main hallway things improved. The lounge area was modern although the decor needed a bit of attention. We were given room 10 on the 1st floor at the back. Ok size wise with a good sized bathroom. Decor ok could do with some tlc. A couple of things could have made a world of difference, namely a shower curtain, a mirror in the bedroom (the only one was above the sink), a chair to put things on and bulbs over 40w in the main light. Breakfast was good, nice restaurant to eat in. Staff pleasant and helpful. All in all good value for money (room £40 & breakfast £10 for 2 people). Great location in rothwell. Overall, not the best hotel, but they clearly are making the effort to make it better and good customer service counts for a lot.
