First class hotel & spa. Modern, clean and comfortable hotel with excellent service from friendly staff plus good quality food. Nice pool and facilities.

Went to a Christmas event here and stayed over as part of a larger group staying in 5 rooms. We booked at a cheaper rate as part of the Christmas event package, so bear in mind that my review is based on a lower room rate than average.

The good:

Lovely Pool
Lovely Receptionists
Comfy, clean and large rooms with use of bathrobes
Thoroughly enjoyed the Christmas event we attended, however the dancefloor was a too small for the size of the function room and was cramped and uncomfortable
Gorgeous breakfast that was included in our room rate, wouldn't have said it was worth the extra charge

The Bad:

Bar staff were miserable and seemed put out that we wanted to order food and drinks!
Slow service in the bar, for both drinks and food
9 of us ate in the bar, most of our meals were cold
Car Park too small - we were there at the weekend so it wasn't business/conference related but a few of us struggled to get parked.
Had to wait to be seated in the restaurant and our party was split accross 4 tables. We were a larger group (staying accross 5 rooms) but thought 2 tables would cover us all
Lots of tables needed clearing when we went down for breakfast, 9.45am on a Sunday and breakfast is served until 10.30am so this isn't really acceptable
Only 1 lift, which we struggled to find as its hidden down the corridoor past the pool
Heated towel rail in bathroom didn't work
Rooms far too hot at night


Would I stay here again? Only if I was attending another function and got a deal on the room rate as it beats getting a cab home in the cold when you've had a few too many glasses of wine!

Myself and 4 family memebers booked for the Girls night in back in October. Its great value for money and we had a fantastic time, but the spa facilites aren't as good as the Solent Hotel (another Shire Hotel) in Fareham. The Kettering Hotel needs more treatment rooms and a relax room would be good! Otherwise we had a super time and i can really recommend the Girls night in!

I treated my friend as a birthday gift, over a week ago for a spa day at kettering park hotel! (as she has never been to a spa) When we arrived staff were friendly! we had a facial, neck and back massage which didnt make a difference to her or me (could of been bit more firmer as it just felt like cream was just being wiped on us) also my friend had her lunch given to her just after 1pm as booked and mine followed 10 minutes after! I enjoyed the gym though my friend didnt know how to use the machines and there was noone around to help her! we started to enjoy ourselfs in the end until a family came in the spa to go in the pool (4 kids) then started to make noise and splash around! so i decided to try and chill then go in the jacuzzi but was approached by a member of staff telling me i could not go in the jacuzzi because they were closing it because it was broke (though i was in it in the morning) it wasnt the day i expected to give my friend (it was suppose to be a nice relaxing get away for the day for her (she works hard and has 5 kids) now she is not sure of the whole spa thing when i know its normally better than this! im so disappointed!