Reading the website & looking at the pics we expected sheer luxury & as quoted "the best available room at the time of booking". When we made the booking room 5 (luxury suite) was available yet we got room 2, smaller than it appeared on the photo and the "luxury bathroom" was like a cupboard. You had to turn sideways when sat on the loo so you didn't burn yourself on the radiator. Note, however, this was probably the warmest part of the room as all the radiators are preset to 19.5 degrees and on asking for this to be increased we were told "my heating bill is over £5000 a year". Errr hello we paid to stay here and its January and below freezing outside!!!! We did find out who was occupying room 5 for the weekend...the owner..although on all the literature it stated that he slept in a room on the ground floor.
Plus points...the area is lovely and the food was good but....don't expect a menu choice, you are told what you are having for dinner and only stay here if you want to share your dining table with all the other guests who are in residence at the time. Making small talk at breakfast with a table full of strangers was not our idea of fun!
We also had to complain that our room was not serviced on the Saturday and so we ran out of toilet roll and the fresh milk for drinks turned to cheese!
If you are wanting a peaceful break and like the idea of feeling like you are somebody's house guest for the weekend then this is the place for you but if like us you want your weekend to be just that... YOUR'S.... then look elsewhere.
