stayed here for just one night , staff were very nice exept for the manageress who was very rude and even turned down a tip after breakfast (very awkward) , the food was very nice ,the breakfast was excelent. the room was large clean and comfortable as this was a family room ,but very noisy with the traffic. there are plenty of function rooms and the large one very nice for weddings if not a bit cold ,(it was freezing outside). there is plenty of off road parking with easy access to the A1. All in all a nice hotel and would only go back if it had a new manager.

We recently stayed here for one night while visting family in Catterick. We wanted something that was good value and looked at the nearby Travel Lodge initially. As we have 3 children we would have needed to book 2 rooms there(because of their ages) but here we booked a large, clean family room (number 5) for about the same money and including breakfast. The room was a great size and lay out for a family (two rooms on different levels knocked into one witha bathroom) comfortable, warm and very quiet- there was a dance going on in the bar and other guests staying but we did not hear a thing.
The only down side was that we had been told breakfast was earlier than it was and when we arrived in the dining room an hour early it was made obvious that the staff were unhappy. However they did serve us and the food was very nice. Sadly again on paying the service was poor, we were not asked if we had enjoyed our stay/if there were any problems or made to feel we would be welcomed back particularly.
In all though the hotel was just what we needed for a night's stay, good value, clean,comfortable and practical for a family to stop off in.

we have stayed in this hotel at many times been made to feel very welcome and have been very happy the staff are very welcoming just make sure you are hungry when you order food asthe meals are massive its ideal for the races and richmond so close what you have to appreciate is that some of the hotel is very old but that just adds to its charm good hotel great hospitality

october, 2011 - we stayed for one evening. The bed and pillows were the worst we have ever experienced. Restaurant not in use except for breafast. Bar meals only = service diabolical = experience never to be repeATED