Recent Stay for 1 night, room was clean but basic and in my opinion a little dated, staff were reasonably friendly but lacking in customer service skills.. I ate in the Restaurant and not once during the 3 courses did any of the restaurant team ask if everything was ok with the food etc.. fortunately, the food was excellent but spoilt by the lack of attention.. shame really because i think with a better focus on customer service this hotel could really shine.. great location.. would i stay there again.. yes, definately.
- Cleethorpes Kingsway Hotel
