I can honestly say that this is one of the worst guest houses i have ever stayed in ,and i have been stuck in Kuala Lumpur during a volcano erruption two years ago ,and was forced to stay in a few flea pits along the way. After arriving and being informed that breakfast was served between 8.30 untill 9 .00,which is laughable considering we are supposed to be on holiday !!,We climbed the stairs to the top with no offer of help with our suitcases ( myself and my 10 year old daughter ,are strong for girlies ).When opening the door to our room ,my heart sank,oh my goodness ,where do i start ? filthy carpets,filthy curtains,lampshade which you couldnt tell what colour its even meant to be it was so dirty.The bed was so old it had a mattress (the brown and orange kind from the 70s) that had more spings than Zebadee.The bathroom was a discace, the toilet gurgled and ommited unthinkable smells,the vanity unit with basin was chipped and, wish i didnt do it,but i opened the cupboard underneath OMG !!! ,The shelf above, fell off the wall when you put your toothbrush on it ,and belive me this is just the tip of the iceburg.... One morning we dared to go down for breakfast for 8.28 and were scolded like children,by the lady owner ,who i have to say is a very gruff lady ,which leads me to the reason why nobody speaks up to the problems they are encounting at the time.......YOU ARE UNAPPROACHABLE !!.Also since returning i have realised the these are not new faults to the rooms ,reading past reviews ,the problems and filth have not been rectified ,even in the quiet months when there is no excuse. In short i am supprised Seaward is still open ,in this day and age ,so please save your money and stay elswhere !!!!
Room Tip: please dont even bother
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 November 2011
How very lucky you've obviously been with accommodation over the years. Breakfast can be served earlier if wished. We do not serve breakfast after 9am as we are both very busy people, with other things in our lives. We are always open to talking to guests, and the most I ever say if people are in the breakfast room when I arrive is 'Oh, you're up early today', or something similar. I have dealt with the general public all my life, and can say there wouldn't be any point running a Guest House if we were 'gruff and UNAPPROACHABLE!' We decorate on a rolling basis, and have paid out several thousand pounds for a new fire system, this month have had the outside of the house painted back and front, and renew linen, curtains, carpets on a rolling basis. We can't afford to refurbish the whole house at once...therefore there will always be at least one room, which looks more tired than we would like. It's always the same - lot of people leave telling us how much they've enjoyed their stay, and the moaners who fume and spit, (and pull the bed to bits to examine the mattress, for heaven's sake!) and write on sites like these. Thank heavens for the former, they restore our faith in human nature.
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