We were looking for a special venue for our daughters 1st Birthday Party, our main criteria however after visiting several venue's turned out to be the staff and how flexible and understanding their approach was in relation to working with us. We understood that the venue's we were looking at were not your 'typical' party venues and were hoping that the venue's we visited understood this and would accommodate us accordingly.......how wrong we were with several of them!!
After our first meeting with Kristina it was clear she understood what we wanted, I could actually relax as she took us on a tour of the Harcourt Ballroom and Dorian Bar where our daughters birthday was to take place. The grounds were a beautiful backdrop to the room and the entrance with red carpet gave an extra special touch to our guests as they arrived. Kristina did not try to bend our wishes to suit Pendley Manor, she made Pendley Manor suit us!
Our guest list consisted of 110 adults and 40 Children, were as other venues had quoted foie gras, caviar extra, Kristina worked with her Chef to create a very cute and very kitch children's menu that they loved (including the adults!!) followed by a wonderful adults buffet. It was Kristina's keen ear and thoughtfulness that I loved, I knew she understood what we wanted and she was always on hand to discuss anything with me.
The tricky part of our daughters big day was all the entertainment we had booked and the fantasy play areas that needed to be built for the day - finding suitable space and working to make sure everything flowed. We had hired a party planner, but Hugo the events organiser for Pendley Manor was sublime, he knows the layout so well and I can not stress enough to anyone who reads this review and is planning to hold an event at Pendley Manor, please speak with and listen to Hugo he knows what he is talking about and his suggestions lead to a better more organised day!! I especially loved his little touches that created such talking points like the dinner table set up with high chairs around it for the very tiny members of the party, so cute and adorable!
Hugo's thoughtfulness showed no bounds as he was on hand through out the day making sure our guests were attended to and that my partner and I were always made aware of things whilst still enjoying ourselves (it was great to know our daughters gifts would be taken to our room for us!!)
The food was of an exceptional quality, i know I have touched on the children's menu that was created especially for our daughter, but the adults food was thoroughly enjoyable, our guests were very complimentary about the variety and freshness of the food, I think some even asked for the recipe for the lamb!!
In relation to the accommodation at Pendley Manor we had originally asked Kristina to put us near the ballroom, however Kristina placed us in one of their suites which was a lovely touch as in actual fact when you work out how to navigate yourself around the hotel the suites are not to far away. Our room was above the main reception overlooking the main entrance, the night before our daughters birthday you could hear the occasional guest coming and going but nothing to grumble about. I loved the 'feel' of the room and after reading some of the reviews I understand that some people feel the rooms need updating but what they state as 'tired' I refer to as cosy - ok the TV was a few years old but who goes away to watch TV!! This was the first time away from home for the night for our daughter and the cot provided proved most comfortable for her as she had a good night sleep albeit after falling asleep on our bed!!
Kristina added even more of a personal touch by placing my parents in the second bay widowed bedroom, our daughter loved waving to them, we did not ask for this, Kristina just thought on her feet and it gave us a wonderful start to the weekend.
Whilst at the hotel we opted for the Buffet breakfast, the food was fresh,plentiful with a good variety. The waiting staff were excellent and many stopped to speak with our little girl, which was such a lovely friendly thing to do.
Overall I would like to say that Pendley Manor is a Charming venue with the staff to match, everyone is friendly and willing to do that little bit extra to make sure their guests have a great stay. I can only guess how they felt about holding a child's first birthday as I know it was a new experience for not only us but them to!! All I can say is that Pendley Manor thrived at the challenge and proved what a family orientated venue they are.
Pendley manor was one of several lovely venues that we visited but they were the only one to have a genuine friendly professional approach, so much so that when my partner and i do eventually find the time to marry we will seriously be considering Pendley Manor.
Thank you again to everyone who made our daughters first birthday such a wonderful day
Room Tip: If you are holding an event speak to staff who can help advise which area of the hotel is best to st...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
15 February 2012
Mylittlebear: Thank you for your very kind comments, we are all thrilled to read that your daughter’s first birthday party was such a success and enjoyed by all.
I do appreciate your recognition of my colleagues, who I suspect enjoyed the party almost as much as your daughter!
We look forward to welcoming you back for your next celebration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC