We went for a murder mystery dinner and room. On arrival the room wasn't ready. We were directed to the bar with the promise it would be ready in 30 minutes. After 45 minutes I went back to reception who said it still wasn't ready. I complained that it was too expensive to sit in the bar and we were given one drink. Eventually got into room at 4.30. The bathroom light was flickering so badly we couldn't use it. I rang reception 3 times before it was fixed. By then we only had 15 minutes before dinner so no time for a shower. I asked to speak to a manager who was offhand. I have since emailed the hotel twice to complain but have never had a response. Don't go there
- Down Hall Country Hotel
- Down Hall
- Down Hall Hotel
- Hotel Down Hall Country
