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Glen Eagle Manor – reviews, photos

1 Luton Road, Harpenden AL5 2PX, England
Hotel amenities
Glen Eagle Manor
Glen Eagle Manor
Glen Eagle Manor
Glen Eagle Manor
Glen Eagle Manor
Glen Eagle Manor
Ranked #2 of 2 hotels in Harpenden
3.0 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    3
    5
    3
    3
    6
Date Rating
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
“Not what it says on the tin”
1 of 5 stars Reviewed 14 May 2011
3
people found this review helpful

I stayed here for a treat with my husband.
The room was hot and stuffy, there was no water in the room (it'd stated there would be). There were other, incredibly noisy and drunk party guests outside the window until 2am. We had to go back downstairs to ask management to move them away.
At breakfast, the food was cold. When I asked for something warm to eat, it was put in the microwave and came back soft and chewy.
There were shared tables so you couldn't have any privacy. None of this was stated on the website nor when we booked the room.

I wrote to the hotel about my trip, there's been no response. I chose the hotel as it was well-respected and had a good rating. It really did not live up to this, it provided an upsetting experience and didn't have the courtesy to apologise.

  • Stayed August 2010, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask IClark04 about Glen Eagle Manor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northamptonshire
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
25 helpful votes 25 helpful votes
“A Lovely Stay”
4 of 5 stars Reviewed 3 August 2010

We decided the stay at the Glen Eagle Manor as we had a wedding in the area.
We had orginally booked to stay in a garden room -but was called the day previous
to our arrival that our room was not available due to the previous occupants making a mess of the room, so they kindly upgraded us to another room at no extra cost.
Our room was clean and nicely presented, what I would expect of a 3* hotel.
The overall look of the hotel had a warm and welcoming feel, we had a drink at the bar which reasonably priced, we didn't have the breakfast as we were there on a room only basis. The staff were incredibly helpful, when we arrived we wanted to explore but the weather looked like it was going to rain, so reception provided us with a hotel umbrella just in-case and when we needed to get the wedding reception they booked a taxi for us which arrived promptly.
This hotel is ideally located near to the town centre and is in walking distance of supermarkets, pubs and restaurants. (highly recommend Prezzo (Italian) for food which is a 5-10 minute walk from the hotel.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SelenaA about Glen Eagle Manor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid, Spain
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“In serious need of updating.”
2 of 5 stars Reviewed 3 June 2010
1
person found this review helpful

At first our impressions was reasonably positive, receptionist was bright and friendly and the room was tidy clean and reasonably sized. However on returning from our night out with a friend we asked for a taxi to be called, the receptionist was most unhelpful in what we considered a usual hotel duty: He merely pointed at the phone and told us how to get an outside line, and was not forthcoming about offering us a number to call.
At roughly 5am after a reasonable nights sleep I awoke to what sounded like someone charging a death ray! I assume this is old plumbing, but it was so bad the floor was vibrating. On using the shower the hot water stopped half way through leaving me covered in shampoo, we called reception who just told us everything was working as usual, water did eventually restart but was not a pleasant experience.
Avoid if you value your sleep or a decent shower!

  • Stayed May 2010, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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kimbolton
Contributor
19 reviews 19 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Lovely stay!”
4 of 5 stars Reviewed 26 May 2010

We wanted a cheap and cheerful stay as we were going out for dinner and then around town and that is exactly what we got. We had already read the other reviews and weren't expecting much from the rooms. But we got a lovely welcome from the receptionist when we arrived which was a very nice start and when we went up to our room she had upgraded us to a large airy room with a massive Jacuzzi bath. (Subject to availability)
Breakfast the next morning was excellent, better than some posher higher starred hotels.
Admittedly the bedrooms could probably do with being updated but overall we had a very pleasant stay, friendly staff, clean room and great breakfast.

  • Stayed May 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by kimboltonhotelqueen for Harpenden
Ask kimboltonhotelqueen about Glen Eagle Manor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Excellent hotel Great location great staff.”
4 of 5 stars Reviewed 11 May 2010

The Glen Eagle Manor. Hotel is a typical friendly clean comfortable hotel.
The room s are always very clean, and the staff are incredibly friendly and helpful. You can take a drink in the bar lounge which has a cosy british home style atmosphere and you get wireless access to the Internet everywhere in the hotel (at a cost but if you come with your laptop you can use the Internet everywhere, in your room, in the bar, which is convenient).
The garden rooms overlooking the fountain are a peaceful haven of tranquility.
I have stayed here on many occassions with several colleauges and have found it a real pleasure. "thanks to all the staff who simply are fab".
Positive: Convenient location with ample car parking great staff.personal service.

Stayed April 2010, travelled on business
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Ask JD444 about Glen Eagle Manor
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Glen Eagle Manor Also Known As

  • Glen Eagle Manor Harpenden
Address: 1 Luton Road, Harpenden AL5 2PX, England

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