We stayed for 2 nights in room 2 on the top floor. we were greeted with a smile and shown around the ground floor by Mike, then introduced to Teresa, who took over and showed us up the stairs to our room... we ordered breakfast and were left to settle in. Mike had given us some recommendations of restaurants to visit for dinner and we walked the 5 minutes into Lyndhurst to the Thai restaurant.
Next morning at breakfast we were well fed and left for our tour of the New Forest (literally on their doorstep). On returning we had a chat with Teresa, who seemed genuinely interested in what we had done and confirmed our choices for breakfast the following morning.
After a hearty breakfast (nothing was too much trouble) we paid and left... very smooth and unfussy! Well done Mike and Teresa, you seem to have a handle on what people want, and provide it well. We even overheard othr guests saying "are you sure it's £70 per night and not £70 each? They've thought of everything!!"
