This is a budget hotel and the facilities reflect this, perhaps a fact that other reviewers may have forgot. I see that one reviewer has criticised the hotel as there are no streetlights on the public road about a mile away from the hotel! (For the record the road that the hotel owns does have streetlighting!)
We stayed in a small room with an ensuite, and, as said before, everything was as you would expect for a budget hotel: an adequately sized double bed which was both clean and comfortable, a basic TV with terrestrial channels, a clean, small but functional bathroom, and good tea/coffee facilities.
Breakfast was excellent, especially as we arrived 5 minutes before it was due to close, loads of choice and the hot food was cooked well. I felt perhaps the bar was a touch pricey, (Pint Magners £4), however that is an average price for a hotel.
I only met one member of staff but he was attentive, professional and willing to have a little chat! He even accommodated a few cheeky requests we had, such as taking the milk jug from breakfast back to the room!
The hotel is set in quite a unique location. It is a ten minute walk to the centre of town (although it's downhill so expect a little longer on the way back!) however it really doesn't feel like this when you are in the hotel. To the rear of the hotel is the rolling fields and countryside that Hampshire is famous for.

Overall, I would recommend this hotel for anyone that is looking for somewhere basic and economical, and that is by no way a criticism of the facilities.

We needed an overnight stay en route to a wedding. The quality hotel fitted the bill in terms of location and price. Easy access from main road to London and good parking. Room was comfortable and breakfast enjoyable. The lounge would benefit from an overhaul and bar service could have been a little better. Staff were friendly and helpful. Overall it felt a bit like a motel (Travelodge etc) and I would hestitate to book for more than a short stay.

Just returned from a one night stay at the Quality Hotel. The hotel iself in general looks like it needs a face lift, it feels tired and dated.

Our room was fine, clean, but the toilet did smell of urine, which wasnt great! The room was freezing cold and we had to call reception 3 times before they gave us an electric heater. Even with this, 2 blankets and pjs, it was still cold.

We had a double room that had a small bathroom/shower, massive wardrobe and a small double bed, that was miles away from the bedside tables. I got the impression it may have been a twin room they changed to a double. We did have tea and coffee in the room which was nice.

4 of us stayed and 3 had stomach upsets the following day. We only ate and drank at the hotel, but couldnt tell you what caused it! The spirits and ontap soda tasted watered down, but thats just my opinion and not fact.

I wouldnt stay here again as Im sure there are other choices availble. That said staff were really friendly and helpful.

I had occasion to stay at your property for 2 nights - 26AUG/27AUG to attend a family
wedding in Hatherden. I thoroughly enjoyed my stay. Everyone was very friendly and
helpful; and the breakfast was very good. In spite of construction being done at
the time, every effort was made not to inconvenience clients.

The hotel and grounds were very clean and cheerful. I am a Travel Agent in America at this time, and I will certainly recommend the hotel to any clients I have coming to the Andover area. I grew up in Hampshire and went to Andover Grammar School.

Gail