I arrived at Barton Stacey Travelodge at about 2230 was allocated room 20.

Upon opening the door to the room I was met with the pungent smell of drains and damp. Without unpacking, I went to open the windows and found they were already. It was then I noticed the air fresheners placed in the room. This indicated to me that they already knew about the smell and I was shocked that they were still prepared to allow customers to use it.

The room was unihabitable and I immediately went to reception to ask for another room. I was told that no other rooms were available as the hotel was fully booked. I said I would not be staying and asked for a refund, but was told this was not possible until the manager was on duty the following morning.

They then found me another room, but I suspect I was given someone elses room who had not yet arrived and room 20 was given to some other poor suspecting late arriving customer?

The 2nd room did not smell, but was not much better. Both rooms had mould around bath, ingrained dirt on the bathroom floor, broken tiles, stained toilet, tired decoration, furniture that looked like it had come out of a skip and a shower designed for someone not more than 5ft tall.

I have stayed in many Travelodges over the years. This is by far the worst.

An exceptionally poor example of the gendre. The room was dirty - high surfaces had not been dusted in months. The bathroom was ew! broken grimy tiles and a dirty toilet. It is apparent that TL is milking these sites before they spontaneously combust. Avoid.

This Travelodge was awful. The bathroom was a disgrace, the toilet itself was disgusting. The rest of the room was filthy, you could write your name in the dirt on the top of the tv.We complained but all we were given was a variety of excuses.The worst hotel we have ever stayed in.

We stayed here for 1 night on the way to Poole to catch the ferry to Cherbourg. It is a good example of how Travelodges have been allowed to deteriorate. The bed was not comfortable - too bouncy, and the shower in the bathroom was pathetic.