We booked into this hotel at short notice as the venue of my stepson's wedding had changed at short notice. We were really surprised this was available and I double checked everything with the Portuguese sounding lady who answered the phone - yes, they definately had a en-suite double room for the night - I ensured she had my name and I provided my phone number. When we arrived the main door was closed. I eventually resorted to getting on my hands and knees and calling through the letterbox! A man appeared from down the road, dressed in overalls covered in paint, asking what I wanted. I said we were booked - he unlocked the door and checked the register. He asked if I was Susan - I said I wasn't - he asked if I was sure I wasn't Susan. My partner was waiting on double yellow lines, further down the road with steam coming out of his ears by this stage. It transpired that his mother had taken my call - assuring me that all would be well, when I get the impression that this is a common practice from her! There was double en-suite. As we had only 1 hour left before the start of the wedding, we were forced to stay in the mankiest (no other description can conjure up the image I have), double room in the whole of Westcliff! I could truly type for hours on the state of this place but to keep it short, please do not stay there! The woman is con merchant of the highest order!
- Also Known As:
- Pavilion Hotel Westcliff-On-Sea, UK - Essex