We stayed here for our wedding night along with some of our family and friends. Every member of staff we met was lovely and helpful, room great, bed massive, quiet, breakfast good. Especial thanks to Zoe who helped my cousin decorate our room with glitter, balloons etc and even gave us a card. Highly recommended!

The accommodation side of things represents the best of Premier Inn. Does what it says it will and if you don't agree you don't pay. (I paid!)

My room was very pleasant,quiet clean and in good order. Got a great nights sleep.
Staff cheerful, friendly and helpful without being ott.

The Bakers arms however was average for food during the evening (fish and chips, nothing difficult), cask ale very nice and well kept, barman helpful and friendly. However that was the best it achieved. Breakfast was very poor. Disorganised , no structure . Juice, coffee, milk etc was left un replenished and took several requests from several customers to be replenished which took approx 15 minutes.Cooked breakfast was cold ( beans were "as from the tin" ). I tasted a small amount of each item on the plate none were acceptable. When i returned the food requesting a replacement the plateful was returned to me after i had sampled it after about a minute presumably microwaved and had achieved lukewarm status.

The sole member of staff working out front was clearly disorganised and overworked. I would qualify this by pointing out when I was in there for breakfast the place was not busy, just badly ran/managed.

I appreciate I may have eaten there on an off day but that's more the pity as the accommodation side of the business as stated above was excellent and they have propped up the Bakers arms to keep the overall rating as V good. Sort out the food and the site overall would easily make the full five dots/excellent level.

I was in the premier inn due to business. I was not expecting too much but was very happy with the food and the comfort of the bed.
I was able to sleep well and the tempreture was not too hot as it is in some.
Would recommend this Premier Inn at Waltham Abbey

We returned to this hotel for 4 days over the new year,and as on other visits this hotel is excellent.Very friendly staff make you feel very welcome even when they were full and very busy nothing was to much trouble.Thank you Zoe for your help on my arrival.The room was spotlessly clean.Excellent at £29.00 per night.
Would highly recommend to all.