I stayed at The Brook hotel in early January 2012 and was amazed how little staff are employed, but how professional they are despite working under what appear to be very difficult conditions. I especially want to commend Trevor (night staff) for his thoughtful, professional and welcome help to resolve a problem I had . He offered 5 star service and is an assett to this hotel. The hotel itself is in need of some decoration and modernising although it retains charm and is a welcoming place. My room was acceptable and large, but again, needs to be updated. Overall, a reasonable stay for the price I paid.
- Whitehall Hotel Broxted
