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Hampton by Hilton Braintree – reviews, photos

3.0 of 5
Panners Roundabout | Notley Cross, CM77 7AB, England
Hotel amenities
Hampton by Hilton Braintree
Ranked #3 of 5 hotels in Braintree
4.0 of 5 stars 70 Reviews
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70 reviews from our community

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Traveller rating
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    35
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Date Rating
Cardiff, Wales
Senior Contributor
35 reviews 35 reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
“Best value for money we have had!”
5 of 5 stars Reviewed 1 January 2012
2
people found this review helpful

We stayed for one night between Christmas and New Year. Incredibly cheap ~ we paid £34 for B & B for two through Travel Republic. Parking is free. We thought the hotel was superb value for money. We arrived late, to an extremely warm, friendly welcome. We asked if we could buy some biscuits and were given complimentary Kit-Kat /Twix by the very pleasant receptionist, together with a newspaper. The room was spacious with a good bathroom and, as others have noted, immaculately clean. (Members may like to note there are no shower caps or tissues.) I really liked the good lighting for reading. So many hotels have low, gloomy lighting. There is a full sized ironing board and iron and plenty of hangers for a short stay.
We thought breakfast was excellent. We were expecting very little at the price we had paid but there was a good selection of hot food ~ bacon, sausage, hash browns, beans and egg. Lots of fruit, cereals, muffins, croissants and toast. The orange juice was good and although there are machines for tea and coffee the tea bags are good quality and we thought it was fine.
The only criticism I had was that the corridors and rooms are cold, although with the heating on it soon warmed up; I would have appreciated an extra blanket in the room though. This chain is claerly competing with the likes of Premier Inn, and it does so very well. We would happily return!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask fiftysomething100 about Hampton by Hilton Braintree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonBraintree, General Manager at Hampton by Hilton Braintree, responded to this review
19 January 2012
Dear Guest

Thank you for taking the time to write a review following your recent stay at the Hampton by Hilton Braintree.

I was delighted to read that you found our rooms, service and staff exactly what you needed. I have shared your feedback with the team, who were pleased to hear that you found your stay most enjoyable.

Thank-you for your feedback on the room temperature, may I assure you that feedback has been given to the housekeeping team. Once they clean the room, they set the temperature to a seasonal setting.

The Hampton by Hilton brand is growing in the UK – ‘If you’re a traveller looking for real value and a great hotel experience, you’ve come to the right place. Enjoy all the extras such as free hot breakfast, free high-speed Internet access, super friendly service and a comfy Hampton bed’.

Current UK locations are: Birmingham, Corby, Derby, Liverpool, Newport & Shrewsbury.

I look forward to welcoming you back to the Hampton by Hilton Braintree hotel again in the future.

Yours Sincerely,

Louise Thrussell
General Manager
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1 review
1 helpful vote 1 helpful vote
“Excellent hotel. Upmarket Travelodge”
4 of 5 stars Reviewed 14 December 2011 via mobile
1
person found this review helpful

Good hotel. Excellent value for money. Breakfast is average as it is self service. However means you can have as much as you want. Good selection on the breakfast. Rooms spotless. Only slight negative is that in my room (130) you could still hear the A120. Would stay again.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Ian9111 about Hampton by Hilton Braintree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonBraintree, General Manager at Hampton by Hilton Braintree, responded to this review
19 January 2012
Dear Guest

Thank you for taking the time to write a review following your recent stay at the Hampton by Hilton Braintree.

I was delighted to read that you found our hotel good and excellent value for money.

You mentioned you could hear the A120 - when you return please contact us and will endeavour to allocate you a room away from the A120 - or please ask upon check in.

The Hampton by Hilton brand is growing in the UK – ‘If you’re a traveller looking for real value and a great hotel experience, you’ve come to the right place. Enjoy all the extras such as free hot breakfast, free high-speed Internet access, super friendly service and a comfy Hampton bed’.

Current UK locations are: Birmingham, Corby, Derby, Liverpool, Newport & Shrewsbury.

I look forward to welcoming you back to the Hampton by Hilton Braintree hotel again in the future.

Yours Sincerely,

Louise Thrussell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
oxfordshire
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
50 helpful votes 50 helpful votes
“All the basics, done with a smile”
5 of 5 stars Reviewed 11 December 2011
1
person found this review helpful

We stayed in this hotel for one night after a party. Given the location I expected it to be noisy but it was actually really quiet. The room was very cold on arrival but the heating controls were great and it heated up by the time we'd made a cup of (complementary) coffee.

Staff were, as others have mentioned, without exception, friendly, professional and really lovely.

Breakfast (included) was average - the sausages were not great and the croissants tasted a bit stale and were probably cooked from frozen. But it was plentiful, the complimentary newspapers saved us buying one of the way home and the room was extremely comfortable.

One door we noticed was damaged on the main corridor of the first floor, looked like someone had tried to force their way into the linen closet with an axe!

Car park was big enough, though the majority of the spaces were behind the hotel so it was a short walk, but this can be avoided by pulling round the front to drop off any less able guests.

Staff were doing a great job marshalling taxis when we arrived and made everything easy for the guests. The place was SPOTLESS. I mean really clean. Even the lights had been properly cleaned.

Shower was a bit meh but again, very, very clean, the shampoo, shower gel and conditioner dispensers were very nice.

Room Tip: We had room 132 which was fine. Good tip is to pay attention to the picture on your room door - a ge...
See more room tips
  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask hillock about Hampton by Hilton Braintree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HiltonBraintree, General Manager at Hampton by Hilton Braintree, responded to this review
19 January 2012
Dear Guest

Thank you for taking the time to write a review following your recent stay at the Hampton by Hilton Braintree.

I was delighted to read that you found the staff excellent – I am very proud of my team. I have shared your feedback with the team, who were pleased to hear that you found your stay most enjoyable. The team and I are proud that you found the place SPOTLESS – the housekeeping team are very happy to receive your feedback- it is always nice to hear the voice of the customer.

With regards to Breakfast, we are always looking to improve – may assure you that we collect data and feed this back to our supplier to improve the quality. The linen door was damaged by accident and is on order – no axe was involved!
The Hampton by Hilton brand is growing in the UK – ‘If you’re a traveller looking for real value and a great hotel experience, you’ve come to the right place. Enjoy all the extras such as free hot breakfast, free high-speed Internet access, super friendly service and a comfy Hampton bed’.

Current UK locations are: Birmingham, Corby, Derby, Liverpool, Newport & Shrewsbury.

I look forward to welcoming you back to the Hampton by Hilton Braintree hotel again in the future.

Yours Sincerely,

Louise Thrussell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Senior Contributor
42 reviews 42 reviews
Reviews in 33 cities Reviews in 33 cities
30 helpful votes 30 helpful votes
“welcome stay”
5 of 5 stars Reviewed 30 November 2011
1
person found this review helpful

from the warmth of the welcome, the efficiency at checkin, to the care and attention in the bar/restaurant,...this was a most comfortable stay...promoting the desire to return

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask hollambyin about Hampton by Hilton Braintree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
south wales
Senior Contributor
35 reviews 35 reviews
Reviews in 28 cities Reviews in 28 cities
54 helpful votes 54 helpful votes
“Average”
3 of 5 stars Reviewed 27 November 2011 via mobile
2
people found this review helpful

A quick overnight stay which is probably what this hotel is good for.

Situated not far from the M11 it was ideal for me - I checked in at 11pm and was gone by 9am.

Check in was quick and I was in my room in minutes (ground floor). The room was quite big, clean, big comfy double bed, clean, modern bathroom and free wifi.

Breakfast consisted of continental and cooked, but was average at best. No fresh tea or coffee just machines for you to help yourself.

Average hotel.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ell33 about Hampton by Hilton Braintree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hampton by Hilton Braintree

Panners Roundabout | Notley Cross, CM77 7AB, England
Price range (per night):* INR3,747 - 7,102

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