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Comfort Inn Thetford – reviews, photos

Thetford Road, Northwold IP26 5LQ, England
Hotel amenities
Comfort Inn Thetford
Comfort Inn Thetford
Comfort Inn Thetford
Comfort Inn Thetford
Ranked #1 of 1 hotels in Northwold
3.5 of 5 stars 7 Reviews
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7 reviews from our community

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Sutton Coldfield, United Kingdom
Senior Contributor
31 reviews 31 reviews
Reviews in 31 cities Reviews in 31 cities
230 helpful votes 230 helpful votes
“Poor Fire and Safety Precautions”
2 of 5 stars Reviewed 3 May 2007
14
people found this review helpful

My wife and I stayed here for one night on our way to the Norfolk Broads. Being a professional fire and safety officer I always do a quick check around the hotel and this is what I found:
1. A Co2 Fire Extinguisher had not been serviced for 12 years
2. Fire Extinguishers poorly sited behind tables and chairs
3. Lack of Emergency Information on phones and notices.
4. Poor storage of chemicals (Store open so children could enter)
5. No Portable Fire Extinghuishers in Bedroom Blocks (Instructions tell you to fight fire with appliances provided)
6. Poorly sited Automatic Fire Detectors in Restaurant and Bedroom Blocks)

The bedrooms looked a little tired and were in need of upgrading but the food was reasonable.

  • Liked — Value for money
  • Disliked — Poor safety standards
  • Stayed April 2007, travelled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Westerham, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 17 cities Reviews in 17 cities
34 helpful votes 34 helpful votes
“Smelly rooms.”
2 of 5 stars Reviewed 23 February 2007
1
person found this review helpful

I spent one night at the Comfort Inn, i had asked for a non smoking room, the only thing that made it a non smoker was the fact that i did not light up, it seems that every other visitor in the past 10 to 15 years had, this had the effect of making the room stink. The paintwork is heavliy tobacco stained and in general poor condition and the beds are some of the most uncomfortable around, they have also been made with old wool blankets of the type the British Army used in the 1950's. The carpet did not fit the room and was i guess 10 - 15 years old and heavily cigarette burnt.

Parking is good, and you can leave the car right outside your door, the staff are helpful and friendly and their level of service is good.

Be warned that the locals use the bar! Most of these appear to be local builders and farmers who appear entirely unaware that not everone else wants to hear how they --- someone elses ---- or that someone they work with is a ---. The management need to ask them to bear this in mind or drink somewhere else.

The food is served quickly and is reasonably priced but is not good quality, think 1980's steak house and you are on the right lines.

You are trapped in the hotel bar as there is nothing nearby.

Personally i would not recommend this hotel and would drive the extra few miles into Bury st Edmunds and stay somewhere nice.

  • Liked — Good parking
  • Disliked — Poor quality rooms
  • Stayed February 2007, travelled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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gaeshead
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
33 helpful votes 33 helpful votes
“value for money”
3 of 5 stars Reviewed 18 August 2005
5
people found this review helpful

august 2005 paid £35 per person bed breakfast evening meal. good value for money
rooms a bit "tired" grouting needs cleaned in bathroom.
you can park outside roomwhich is good. ground floor rooms have a door to the garden which is over grown - pity would be a good place to sit and relax. resteraunt and bar clean comfortable places to be
food - good choice available and breakfast sets you up for the day. staff friendly and helpful. grounds could do with a sweep and brush.
all in all not a bad hotel but could do with a groundsman and someone to spruce up the rooms. there are many different rates so have a good look before booking

  • Stayed August 2005
    • 5 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Comfort Inn Thetford Also Known As

  • Comfort Inn Northwold
  • Northwold Comfort Inn
Address: Thetford Road, Northwold IP26 5LQ, England

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