What a weekend! THANK YOU Andrea, Louise and the rest of the team at DeepDale Backpackers - I speak on behalf of our mum and the rest of our 35 people party when i say, we have all had a real ripper of a weekend!

We couldn't have asked for more and would most certainly will be booking out the place again for for our next friends and familiy weekend.

Roll on the next one! See you May...if not before. Defo recommend Deepdale Backpackers for a weekend with mates or family...or both! Love it.

yet another fantastic weekend at Deepdale.After many years staying at Deepdale i have to say we always have a great time .The staff are always very polite and really friendly and can't do enough to help.The Hostel is spotless as are the toilets on the camp site.
Fantastic kitchen,with everything you need and a big lounge area where you can sit and talk to very interesting people.At this time of year a log burner is always lit which makes a very relaxing atmosphere
Iwe were very impressed with the Christmas market and shell book in for next year.Lots of unusual gifts and very talented local craftsman.All my chrismas shopping sorted..,I have always kept Deepdale a bit of a secret because its been my get away and a place to really chill out,although in August i did a trip with my 10 year old Grandaughter,, She keeps asking me when are we going back. She made a lot of new friends who are still in touch and want to meet up next summer.we were in a camper van on the campsite and again met some great people.Beautiful beach 2 miles down the road, miles of golden sand,just perfect for children and adults of coarse.
A quiet time after 10pm ,this is great ,the kids are ready for bed after a busy day..
No tv, even better for them ,so nice to see them all playing games and having fun.
Great food at the bistro just around the corner a breakfast to set you up for the day,and reasonable prices,nice shops and a coastel bus across the road,what more could you ask for.oh no my secret is out..

As a regular here i was disgusted by attitude by staff. I made a booking earlier in the year ( as id done plenty of times before ) but never received a confirmation email. I therefore never turned up and later found out theyd debited my account for staying! I was very angry. Nothing prepared me however for the attitude of staff. err it was my fault for not ringing up or my email provider for not sending the email. No refund given and they couldnt or wouldnt forward a copy of the confirmation email. Is this any way to treat a regular?! No way. They couldve handled it soo much better - why not 1/ actually ring me up to find out where/why i wasnt at the camp 2/ take my word that no email was sent/received and refund my money. What theyve done is leave a very bad taste which is a shame. Perhaps a customer care course is in order as im not the only one unimpressed.. Indefensible..

Two things you expect from a 'Backpackers' hostel: youth and freedom

Right at the bottom of the main website page it says "please note our very strict child policy in our terms and conditions before booking". This is actually, the almost laughable, "Strictly no one under 21 without parental supervision." condition. I started staying at the hostel when I was 19 and it would have been a massive shame (and short term annoyance) if I had been turned away (this was under the previous management, who were more relaxed about things).

On freedom, as a birdwatcher and someone who appreciates the beauty of the North Norfolk coast at dawn, I like to leave early. But I can't on the last day as I need to wait until reception opens to get my key deposit back (8am weekends, 8.30 weekdays, which is after the first Coasthopper bus - stop just outside hostel, excellent for one-way coast walks). This used to be held against credit card details and I just put the key through the letter box - not any more!

This is definitely the 1950s approach to customer service: "this is what we do, be grateful we are providing you the facilities"

All this said, I am very grateful the facilities are there, they are good value, clean, well maintained and in a great location