To begin with, if you are planning a holiday to Malia with a group of mates, DO NOT book this hotel.
Upon arrival, the six of us were impressed with the apartments, they were clean and tidy enough for what you pay, a good size pool and what appeared to be friendly staff. However, we were quickly proven wrong.
We were refused our passports back after they were confiscated on the first day, and threatened with a $600 fine if we wanted them back, or to pack our bags and find elsewhere to stay. This was not the first time we were told to leave. After a member our of party suffered an injury on the first night and asked staff for some ice to aid the pain, he was simply told to "shut up" and to "F** off" as we were accused of being loud. In actual fact, my friend was genuinely in need of first aid and we were appalled by the staff's attitude toward their so-called guests.
After this confrontation, we were left with a really bad impression of the hotel owners and therefore kept ourselves to ourselves. It appears this wasn't good enough as we were continuously threatened and made to feel like naughty school children over trivial matters. For example, enjoying a few drinks on our balcony with our neighbours before heading out for the night was considered 'bad behaviour' by the staff and we were reprimanded. Considering the Malia strip doesnt come alive til midnight-ish, we didnt feel laughing, joking, and generally enjoying our holiday at 9pm or 10pm was unacceptable. The staff had other ideas.
Returning after a night out you are faced with lasers shone at your face by the security guards and are followed to your room by staff waiting up for you, told to get to bed and shut your front door, and not to come back out.
In summary, this is not a hotel designed for a group of people purely looking for a good time with friends, not acting like idiots. Do not let the hotel name fool you. By mid-week we were calling it 'Angry Days' due to the attitude of the staff. Far more apt description!
It is the cheapest hotel in Malia on all holiday search engines for a reason. We booked with Alpharooms.com who are reviewing our complaint.
- Happy Days Hersonissos
