After booking one of a block of rooms reserved for the IDA National Championships at the special event rate, I was apprehensive after reading these reviews. However, apart from the fact that it was difficult to regulate the temperature in the room - it was extremely hot in the room and difficult to cool down until I turned the AC and fan on high - our stay was fine. The rooms were clean, staff polite and helpful and we were able to check in early. The included continental breakfast was adequate. Other than the heat, no real complaints. I would stay there again if I happened to be in the area.

We visited the Inn for a business trip. I was initially impressed with the exterior of the building the lobby and open conference area. I was even impressed with the room when we first got into it. The frustrations began when we tried to set the heater in our room. There was no easy way to adjust the temperature so you could have the room at a constant, comfortable, temperature. I was unable to sleep due to the temperature in the room. Also the shower would not drain and you found yourself in ankle deep water a minute or two after starting your shower. The Wi-Fi that is advertised only worked reliably during the first day. After that it was slow and often unavailable. Had it not been for the good time I enjoyed with my colleagues during our meetings, this would have been an entirely disappointing trip.

we stayed at the inn for a wedding reception. Everything was fine until we got home and i had a 70.00 charge on my account for three bath towels and two wash cloths they say we took. I was very upset called talked to the manager and she insisted we took them. First of all i was not raised this way and my whole family was there.
I do not recommend this inn to anyone as they pretty much accused me of being a theif.
My mother finally called and they agreed to put the money back in my account.

We had our district Lions Club Convention at this facility in 2007 and 2008. We found the staff to be accomodating and the facility was well maintained.

Many of the visitors we had attending from other parts of Ohio had good comments and said the rooms were very nice.

I would recommend this for a conference or meeting if your group is 200 or less. The only problem is the main dining area is an atrium and a stairway cuts off the view of others at a dinner, You can also see people going up and down in the glass elevators which can be distracting during a meeting or meal.