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Extended Stay Deluxe Findlay – reviews, photos

2.5 of 5
2355 Tiffin Avenue, Findlay, OH 45840 (Formerly Hawthorn Suites Ltd)
Hotel amenities
Extended Stay Deluxe Findlay
Extended Stay Deluxe Findlay
Extended Stay Deluxe Findlay
Extended Stay Deluxe Findlay
Extended Stay Deluxe Findlay
Extended Stay Deluxe Findlay
Ranked #4 of 15 hotels in Findlay
4.0 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    8
    6
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Date Rating
Ohio
1 review
“Large, clean rooms, friendly service - highly recommended”
5 of 5 stars Reviewed 23 February 2009

I phoned this hotel directly to make the reservation and indicated that the main purpose of our stay was to let the kids enjoy the indoor pool while we used a certificate for a free night. The manager let me know that the pool was currently being repaired and the date that it would again be available. Since my coupon was close to its expiration, she extended it to allow us to use the certificate once the pool had been repaired.

Upon check-in, we found a large, clean, nicely furnished room. Although we were there for only one night, because we have small children, we appreciated both the microwave and the refrigerator. It was nice to just stick our drinks and leftover pizza in the fridge and not have to worry about a cooler and ice. After a swim, the boys were hungry and all we had to do was stick the pizza in the microwave - the hotel provides plates, cups, and utensils.

Shortly after check-in, the front desk checked on us and inquired as to whether we needed anything. We didn't, everything was just right. The kids enjoyed the pool and my husband and I enjoyed the hottub. We had breakfast in the lobby in the morning, where they had a very nice selection of food and drinks. We let the kids swim again in the morning before heading home and they are still talking about it.

  • Stayed February 2009, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask busy_mom34 about Extended Stay Deluxe Findlay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-TOH, Hotel Manager at Extended Stay Deluxe Findlay, responded to this review
27 April 2009
It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Findlay - Tiffin Avenue. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is ""Excellence Every Day, Every Way"", and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Also, know that any of our nearly 700 Extended Stay Hotels(sm) locations is eager to serve you in most major metro areas in the U.S. and in Canada. Search for them at any time by going to our website. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
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findlay ohio
1 review
“kindness”
5 of 5 stars Reviewed 25 January 2009

I have to say that the staff at this hotel are all so very kind!!!
I stayed for thirty days for a get a way and I did not have to ask for anything. The staff was always checking with me to make sure everything was ok and if I needed anything.
The room is very very nice and very roomy and everything I needed was there.
It also has a very nice pool area with a spa and it is so relaxing!!
If I ever need to stay away from home again I would definitely stay at this hotel again!!!
I would like to say thank you again to everyone at the " Extended Stay Hotel" in Findlay Ohio.

  • Liked — everything
  • Disliked — nothing
  • Stayed December 2008, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask ladie54 about Extended Stay Deluxe Findlay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-TOH, Hotel Manager at Extended Stay Deluxe Findlay, responded to this review
27 April 2009
I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay Deluxe Findlay - Tiffin Avenue. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is one in which the staff gets to know our guests, who sometimes stay with us for weeks or months. We believe that building a professional, courteous, and accommodating relationship with our customers will continue to bring them back for future stays.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Feel free to call us directly or book online at our website. And please remember that the same great stay you had with us can be had at any of the nearly 700 Extended Stay Hotels(sm) in the United States and Canada.
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Great Black Swamp
1 review
“Great room at an affordable price”
4 of 5 stars Reviewed 9 December 2008

I was in town for a company Christmas party and needed a place to stay on short notice. Very impressed by the size of the room and how affordable it was.

Stayed December 2008
Was this review helpful? Yes
Ask MarshRat99 about Extended Stay Deluxe Findlay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-TOH, Hotel Manager at Extended Stay Deluxe Findlay, responded to this review
27 April 2009
I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay Deluxe Findlay - Tiffin Avenue. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a ""home away from home"" for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for the recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Feel free to call us directly or book online at our website. And please remember that the same great stay you had with us can be had at any of the nearly 700 Extended Stay Hotels(sm) in the United States and Canada.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great for families”
4 of 5 stars Reviewed 11 August 2008

This hotel is great for families with young children. We stayed for 2 nights. The rooms are very spacious. the hotel itself was very clean. Although very understaffed, the staff that was there was helpful. It did take a little while for a crib to be sent to the room.

Could have been a little cleanier in the room. Our extra blanket that was in the closet was filthy dirty. When I pulled out the sofa bed the mattress pad had been peed on. I called down and they came right up with new blankets.
Maybe housekeeping isn't as good as it should be.

Overall we had an enjoyable stay. Great pool. Great breakfast.

I would recommend.

  • Liked — Spacious rooms
  • Disliked — Understaffed
  • Stayed August 2008, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask cst106 about Extended Stay Deluxe Findlay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-TOH, Hotel Manager at Extended Stay Deluxe Findlay, responded to this review
27 April 2009
I recently received a copy of your review of the Extended Stay Deluxe Findlay - Tiffin Avenue. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory.

I do appreciate the opportunity to address your concerns about the bed in your suite. First, please know that we have strict quality control standards that are meant to prevent a situation like yours from occurring. Specifically, standard operating policy is that linens are always replaced with fresh, clean new bedding before a guest checks in. In addition, all rooms are inspected prior to being made available to the public. That having been said, I recognize the issue you have brought to my attention and discussed it with hotel staff and management.

It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
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Ohio
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Not a Full Service Hotel”
3 of 5 stars Reviewed 9 January 2008

Let me start by saying that we stayed at this local Hotel due to a Fire at our home in FIndlay. Booking was smooth and efficient. We stayed because they allow pets and we had to evacuate our home because a chemical treatment that could harm pets too.
They make it clear that this is intented for long term stays, therefore housekeeping will not come to your room daily unless you pay an additional fee. If you want additional towels or supplies, you have to go to the front desk. No service comes to your room unless you have a problem...which we did with our TV and remote not working. I feel the staff was friendly and tried to be helpful, but they seemed very understaffed. We stayed 3 nights and two of the nights there was only one employee on duty. I was alittle bothered when the only employee on duty brought her small daughter to work with her and then proceeded to have her sleep on the sofa in the Lobby. The little girl waundered around the lobby and if her Mom had to leave the front desk, she would use a walky talky to call her Mom and she would come to assist you....this was very strange! The pool and hottub was very nice however and my daughter loved it. I guess in a nutshell, if you don't expect a high level of service and like to be left alone, this is the place for you. Probably better suited for a long term business traveler. All the rooms are equipped with living room and full kitchens with dishes. Oh, and the breakfast was decent, but very minimal choices.

  • Liked — The Pool and conveniece to shopping. Also nice having a kitchen
  • Disliked — The lack of Service
  • Stayed December 2007, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask crazykfamily about Extended Stay Deluxe Findlay
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Additional Information about Extended Stay Deluxe Findlay

  • Extended Stay America Findlay
  • Extended Stay Findlay
  • Findlay Extended Stay
Address: 2355 Tiffin Avenue, Findlay, OH 45840 (Formerly Hawthorn Suites Ltd)
Price range (per night):* INR5,033 - 6,654

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