Overall this place is pretty nice. The room was spacious and clean and the staff was friendly. The problems started with the bed. Either the mattress was very old and worn out or the sheets were the wrong size. I'm guessing the former. Within minutes of two (average size and weight) people sitting on the bed at the same time, we were both falling towards the middle and the fitted sheet and mattress pad had come off the mattress at the corners. Putting the sheet and pad back on was only a temporary fix because as soon as there was any movement on the bed, the corners came off again. This was the case whether sitting up or laying down. I've never seen this happen before. Before long we were laying half on the exposed mattress and half on the sheet. VERY uncomfortable. My wife ended up moving to the couch. While this was going on, we could hear the TV in the room next door and every time the guy coughed or talked. I never did find out if there was a heard of elephants in the room above us, but we could hear every footstep of whatever, or whoever, was up there. Back and forth, back and forth.......The point is the walls are VERY thin and you can hear everything going on in the rooms around you. The only saving grace was turning the fan on the AC so it ran all the time and this helped drown out the noise. Of course this led to issues with cold air blowing on you 100% of the time.......
They advertise a free continental breakfast. This was the sorriest free continental breakfast I have ever seen. And I've had just about every one from every hotel chain. The food choices included bananas, Nutri Grain bars, cereal (no bowls and warm milk), store bought packaged muffins, and warm orange juice. There was no place to eat in the lobby so you had to schlep your food back to your room. What a pain.
When we informed the desk staff of our issues in the room, the manager was very apologetic and nice, but did not offer anything to compensate for our bad experience. Just a hand full of "I'm sorry's". I guess she missed the Customer Service 101 class.
I've been in worse places (and much better places) but the next time I'm in Findlay, I will not be staying at this place again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC