Temp control messed up in room (108) - Runs even when turned off. Temp in room never matches temp on thermostat. Often too cold unless turned off completely.
Dining room chairs in serious need of steam cleaning.
Meals were mediocre at best, compared to our other Homewood suite stay. Highly processed, overly salty, processed foods. Too much artificial preservatives in the fruit (melon, nasty strawberry syrup instead of real strawberries. Some nasty processed, refined muffins, corn bites, fake nasty “steak” – I DID like the fresh oatmeal, dried fruit and nuts one morning.Coffee creamers that required refrigeration weren't refrigerated (They were not all the UHT creamers that don't require refrigeration.) People could get very ill.
When I complained, I was told “we have to follow corporate guidelines” – yet another Homewood suites I stayed in had fresh greens, onions, tomatoes, peppers and cut/real fresh fruit available.
No shuttle. No wine/beer in evenings. Good workout room. Clean pool and hottub but "hot tub" was just lukewarm. Slow wireless. Didn’t use business center.
Bathroom- no place to set stuff. How about a counter or shelf under the sink area? Or shelves installed upper left and Right of the sink area? No place to set stuff in bathroom either (IF you had another guest in the room and wanted to shower/change in the bathroom.) Staff was ALL great. I did talk with somebody before checkout about complaints and they wouldn't do anything even though a large "guarantee 100% satisfaction" sign in the lobby.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC