I stayed at this property for one night in January 2012 while in the area on business. I was sold a king suite at the local/state government rate of $94 for the night.

This Embassy Suites hotel is located just north of Columbus adjacent to I-270. Access from the freeway is very easy. The exterior of the property is clean, neat and well kept. Parking is adequate and all areas are well lit but given the hotel's footprint, vehicle turning radius at the lobby entrance is tight.

Check-in proved to be a challenge. I reserved three suites for our group and that seemed to cause concern/confusion for the desk clerk. This is not typical for this brand. An associate quickly arrived and graciously assisted the first clerk in finalizing the check-in process. This was not a huge problem but may be indicative of a staff training need.

The lobby/atrium area was spacious, clean, neat and attractive. Elevator service was consistently prompt and the cabs were noted to be extremely clean. This has been a noted problem at other Embassy Suite properties I have encountered during my travels.

The suite was found to be clean, comfortable, well stocked and typical for the brand. All electrical equipment was operational and internet service speeds were more than adequate. The sleeping room was quiet throughout my stay and climate control was easily adjusted.

The evening reception was well presented with plenty of seating available. Staff members were pleasant and seemed eager to meet my needs. This is appreciated after a busy day!

Breakfast was also well presented with friendly staff and again, more than adequate seating for our group. Food quality was above average for the brand.

Check-out was flawless. I was thanked for my business and was invited back. This was a nice touch that did not go unnoticed.

This is a well run property, and it shows. The minor challenge at check-in was far outweighed by the quality I found beyond the front desk.

The noise from the construction was unbearable (loud jackhammers) and the worst thing is they started right in at 8:30 on a Sunday morning...seriously?! We were with a wedding party and many of the guests called and complained to no avail. The reservation was messed up and because it was booked up we got stuck with a king rather than two doubles, which we had five people so that didn't bode well. The breakfast was really salty but could've been decent. We also had plumbing problems which we told front desk when we first arrived and it never did get fixed. I think under other circumstances it could be a nice place to stay, but the construction and room mess up was unforgiveable. p.s. no compensation for the noise!!!!!

Embassy Suites is the greatest place to stay for a family on the road. The manager's reception and free made-to-order breakfast are worth the price alone. This location is clean and the staff was extremely friendly and helpful. We asked for extra bedding for the fold-out (in addition to what was already provided) and housekeeping brought it up immediately. Flat screen TV's in both sleeping areas. We will stay again.

We decided at last minute to take an over night trip to Columbus and see the Wildlights at the zoo. Past positive experiences at Embassy Suites led me to check out this location. I was surprised to get a AAA rate of $94.00 on Thursday Dec. 29th and made the reservation without hesitation.
The hotel was just as you would expect upon arrival to any Embassy Suites, quick check in and satisfactory suites. Looked like there was some room renovations taking place but no noise or disturbance that I noticed.
This location is just about 5 minutes from the Columbus Zoo and Tuttle Crossing Mall so it is an ideal location for shopping and entertainment.
Pool/hot tub was sufficient for the kids to have fun and enjoy. Breakfast was busy and as reported in another review restocking was slow. Also at exactly 9:30 a.m. I witnessed the "breakfast manager" watch the clock and close the access area to the food immediately. Thought during the holidays leaving it open a few extra minutes to accomodate everyone wouldn't be asking to much, guess not.
Overall no complaints and would recommend this property as it stands up to the reputation Embassy Suites have set nationwide.