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Extended Stay America Columbus - Dublin – reviews, photos

2.0 of 5
450 Metro Place North, Dublin, OH 43017
Hotel amenities
Extended Stay America Columbus - Dublin
Extended Stay America Columbus - Dublin
Extended Stay America Columbus - Dublin
Extended Stay America Columbus - Dublin
Extended Stay America Columbus - Dublin
Extended Stay America Columbus - Dublin
Ranked #18 of 21 hotels in Dublin
3.5 of 5 stars 4 Reviews
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4 reviews from our community

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Medina, Ohio
Top Contributor
116 reviews 116 reviews
Reviews in 77 cities Reviews in 77 cities
69 helpful votes 69 helpful votes
“Typical ESA - You Know What You're Going to Get”
3 of 5 stars Reviewed 10 October 2010

I recently stayed here when last minute plans required that I stay in Columbus. This hotel neither impressed nor disappointed. It was exactly what I expected.

The location is great. It's right at the intersection of 33 and 270. There's plenty to eat around the hotel.

The layout is just like any other ESA. There's a small lobby. Check in was smooth and service was friendly. The rooms are basic, efficiency apartment style. They are clean and well kept. The bed was smallish - it purports to be queen sized. The TV was a 19 inch tube type - which is becoming less acceptable these days.

Note- as with any ESA, they don't leave shampoo out for you. However, I asked for some and they gave it to me at the front desk.

Overall, this review is short because there really isn't much to say. The hotel is acceptable, but nondescript.

  • Stayed September 2010, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taveling
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Rooms are very outdated and Intenet is SLOW”
2 of 5 stars Reviewed 25 November 2009

First of all the Extended Stay America hotels are very bare minimum hotels. They are a little high price for what you are getting. They do accept pets but that is about the only positive. The Internet is not free and it is very slow. The front desk staff is not very knowledgeable or efficient about the check in/out process. There is a fitness center but it is not on site. The beds were very uncomfortable and the chair was not nice. The room did have a nice TV. A day or two in this chain of hotels is OK but anything longer than that you will wish you looked harder for another place. There is a Staybridge just down the road from this hotel that will work with you on price for a extended stay and is much nicer and not much more money. They even have food catered in 3 nights a week there.

  • Stayed November 2009, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-TOH, Manager at Extended Stay America Columbus - Dublin, responded to this review
1 December 2009
"Thank you for taking the time to review your recent stay at Extended Stay Deluxe Columbus - Tuttle. Given our company's commitment to superior guest service, it was great to read about your positive experience with our staff. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. You certainly have my sincerest apologies

The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional stay. As this hotel’s manager, I can assure you that I have brought each of the issues you expressed to the attention of our staff.

We know that we didn’t get to be a member of America’s number one family of extended stay hotels over night; we did it by focusing on one customer at a time. We know that a totally satisfied customer is one who will come back and stay with us again. That is why we take your review so seriously. It reminds us that despite all of the regular praise we receive, we still have room to improve.

Although it is unusual for a guest to have the experience you did while staying with us, we would like to use your account to help us make our hotel even better. Again, I am deeply sorry that you did not have a completely enjoyable stay at our hotel, and I promise that we are focused on total guest satisfaction every day. Please don't hesitate to reach out to me at this hotel or to our guest relations team directly by visiting our website and clicking the Contact Us link at the bottom of the page. I do hope that you will let me demonstrate our redoubled efforts in the future here or at any of Extended Stay Hotels(sm)' other locations throughout the U.S. and in Canada."
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“Not worth the savings”
1 of 5 stars Reviewed 15 September 2009

Cheap rates, but filthy room that smelled bad and the carpet and chair in the room were dirty.Along with the kitchen.

  • Stayed June 2009, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, IL
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“Horribly Outdated and Unkempt Rooms”
1 of 5 stars Reviewed 4 November 2007

My husband and I take many weekend trips into Columbus, so we're quite familiar with the areas around Polaris and Dublin. On this particular weekend, we were unable to book anything due to OSU's football schedule. So, I was forced to book a room at this particular
Extended Stay knowing that it received bad reviews at other sites.

Thank goodness we only had to stay one night. Upon entering the room,
we knew from the first whiff that it wasn't going to be pleasant stay. By the next morning, we figured out the origin of the smoky smell - from the bathroom next door. We had the window open most of our stay, but it didn't help at all.

This property needs the following:
a) Thorough cleaning and vacuuming -found hairballs in the washroom and kitchenette b) A new coat of paint and updated bathroom fixtures.

It's a bad value at $74.99/night - plus an added charge of $4.99 for internet use.

I would advise travelers to avoid Extended Stay hotels unless they are marked as renovated. In the past, I believed that I was getting
better service and value from Extended Stay, but that's not true today.

  • Liked — Location
  • Disliked — Uncleanliness, Outdated
  • Stayed October 2007, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Business service (e.g., internet access)
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Additional Information about Extended Stay America Columbus - Dublin

  • Extended Stay Dublin
  • Dublin Extended Stay
Address: 450 Metro Place North, Dublin, OH 43017
Price range (per night):* INR3,635 - 5,592

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