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Sheraton Suites Columbus – reviews, photos

3.5 of 5
201 Hutchinson Ave, Columbus, OH 43235
Hotel amenities
Sheraton Suites Columbus
Sheraton Suites Columbus
Sheraton Suites Columbus
Sheraton Suites Columbus
Sheraton Suites Columbus
Sheraton Suites Columbus
Ranked #30 of 138 hotels in Columbus
4.0 of 5 stars 154 Reviews
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154 reviews from our community

What travellers say about this hotel
  • Flat screen TV(8)
  • Very nice(8)
  • Parking lot(5)
  • French doors(5)
  • Pool area(3)
  • Movie theater(3)
  • Would definately stay(3)
Traveller rating
    50
    67
    22
    9
    6
Only show reviews for Family (38) | Couples (32) | Business (42)
Date Rating
Louisville, KY
Senior Contributor
30 reviews 30 reviews
Reviews in 22 cities Reviews in 22 cities
98 helpful votes 98 helpful votes
“Meant for Business But Nary a Suit to Be Found”
4 of 5 stars Reviewed 1 February 2012

I got this place for a steal off an auction site (less than the Motel 6 posted rates) when we had to stay in Columbus for an evening while visiting family in the area. It was a bit awkward to get to, being in an industrial and strip-mall laden area off a freeway loop not near any attractions or downtown, but in a safe suburb near a movie theater and some chain restaurants. Like most Sheratons it caters to business travelers, but on the Saturday night we were there all you saw were families and participants in a local high school volleyball tournament. The room was nice, with French doors cordoning off the main bed from the sitting/work area. Having two small kids, this meant we could separate the sleeper sofa and crib away from us for the night, which is an unexpected treat for a hotel stay. Of course, nothing is free at a Sheraton so we had to hide the pricey water bottle from the children's' exploring hands and pay for the wifi. There is an indoor and an outdoor pool, the latter being too crowded for my tastes so the kids and I stayed in the standard indoor square box of chlorinated water. Even with all the younger-than-average travelers staying at the property noise was not an issue anywhere we went. The staff we interracted with were all very nice, and I wish I could find where I wrote down the name of the desk manager who greeted us because he was incredibly helpful with some requests we had (an African-American gentleman by the name of Andre or Alexander I believe). All-in-all, we were quite please with the stay and had no negative issues with this hotel.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask eljefe883 about Sheraton Suites Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cgroger, Manager at Sheraton Suites Columbus, responded to this review
29 February 2012
Dear Eljefe883,

It is nice to hear you had a wonderful stay. We will celebrate your comments with our entire team. Please look us up next time you are in town.
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Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
“Nightmare if you need internet”
2 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

Sheraton Suites charges $10 per day and per device to access the internet from your room. So, if you are traveling with your family / kids and are carrying a couple of laptops / XBox / iPod touch or Nintendo DS you will need to add $30-50 per day. A real nightmare.

In addition, the last time I stayed the TVs were not working, they changed one of the TV and still had problems. The same movie appeared three times charged in my bill and had to spend 30 minutes at checkout ( I was in a hurry) to correct the mistake.

A bad place.

  • Stayed January 2012, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Setne about Sheraton Suites Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cgroger, Manager at Sheraton Suites Columbus, responded to this review
31 January 2012
Dear Setne,
We truly appreciate the feedback. I’m sorry to hear you had a few issues with your stay. With regards to the internet, a guest is only charged the $9.95 per room per day regardless of the number of devices being utilize. The hotel’s wireless system uses the unique IP address of each device to grant it access. Since it does not know which room you are in, the system will give you a new sign on screen for each new device attempting to gain access. Once you type in your name, room number and accept the charges the system will grand that device access anywhere in the hotel. Our team will then adjust off the additional charges so that your bill will only read a $9.95 charge per day. As for the TVs it appears our cable provider had an issue that day with their HD channels. This impacted a hand full of our HD channels including the movie system which they correct later that day.
Again, thank you for your comments. If there is anything else we can do for you please feel free to let us know.
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SHAKER HEIGHTS, OH
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“NICE SUITES CONCEPT ROOM”
4 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

The hotel room was quite nice. Great two room concept, with nice furnishings and extremely comfortable bed. However, they charge $10/day for internet access from the room. I have not been charged for internet access for years, so this is a little bit of a shocker. Free access is only available in the lobby. Had I not booked this room through Hotwire, at a discounted price, I would have protested more.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask HHOCO about Sheraton Suites Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cgroger, Manager at Sheraton Suites Columbus, responded to this review
31 January 2012
Dear HHOCO,

We were thrilled to hear you enjoyed your stay at the hotel. If there is anything we can do for you in the future please let us know.
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Madison, WV
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
“Another Great stay at the Sheraton Suites”
4 of 5 stars Reviewed 11 January 2012

This was our second stay at the Sheraton Suites in Columbus and it was a wonderful stay. The staff was friendly and accomodating. The room was clean, fresh and well lit. The shower was wonderful and the children loved the swimming pool. Will definately stay here next time we visit Columbus.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LoraBall about Sheraton Suites Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cgroger, Manager at Sheraton Suites Columbus, responded to this review
13 January 2012
Dear LoraBall,

We are so glad you enjoyed your stay here with the family. You will have to plan a visit to Columbus this summer when the outdoor pool is open. Two pools in one location…the kids will love it. We hope to see you again soon!
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New Albany, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Extrodinary Service to the Business Traveler”
5 of 5 stars Reviewed 5 January 2012

My associates have consistently rated this hotel as their favorite when traveling to Columbus, OH. The Sheraton's wonderful customer service and very comfortable accommodations makes us all feel like a VIP. If you are looking for a full service hotel with easy access to all areas of the city, this property is a winner!

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ALM2543 about Sheraton Suites Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cgroger, Manager at Sheraton Suites Columbus, responded to this review
13 January 2012
Dear ALM2543,

Thank you so much for your fantastic comments about the hotel. Our team works hard to wow every guest that stays with us. We are thrilled to hear you enjoyed your stay! We hope to see you again soon.
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Additional Information about Sheraton Suites Columbus

  • Sheraton Columbus Hotel
  • Sheraton Columbus
  • Columbus Sheraton
Address: 201 Hutchinson Ave, Columbus, OH 43235
Price range (per night):* INR6,207 - 9,283

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