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Sheraton Suites Columbus – reviews, photos

3.5 of 5
201 Hutchinson Ave, Columbus, OH 43235
Hotel amenities
Sheraton Suites Columbus
Sheraton Suites Columbus
Sheraton Suites Columbus
Sheraton Suites Columbus
Sheraton Suites Columbus
Sheraton Suites Columbus
Ranked #30 of 138 hotels in Columbus
4.0 of 5 stars 154 Reviews
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154 reviews from our community

What travellers say about this hotel
  • Flat screen TV(8)
  • Very nice(8)
  • Parking lot(5)
  • French doors(5)
  • Pool area(3)
  • Movie theater(3)
  • Would definately stay(3)
Traveller rating
    50
    67
    22
    9
    6
Only show reviews for Family (38) | Couples (32) | Business (42)
Date Rating
Northern NJ
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
84 helpful votes 84 helpful votes
“Great hotel at a decent rate”
4 of 5 stars Reviewed 12 December 2011

I've stayed at this hotel on a number of occasions for business over the past several years. Since the revovations a few years back there is very little to complain about from a business stay standpoint. Big flat screen TV, mini-fridge, coffee maker, microwave all wrapped up in a two-room sute. Bedding is comfortable and the shower pressure is good (a big hot button of mine!). The only thing I miss in their rooms is a safe. In this electronics age I would always feel more comfortable if I had the abiltiy to lock up my laptop, iPad etc. when I left the room.

The staff here is great as well. Always helpful with directions or special requests and always big on following up to make sure you got what you needed. Work stations in the lobby with free wireless are a nice touch as well.

The in-house restauraunt is OK, although I can only speak to it for breakfast. Very basic items - don't expect a grand buffet of any sort, but it's good enough for me to grab a quick bite before heading out to a day of meetings. If you're looking for better food at a better price, there are other options in the area that's full of chain restaurants.

Dinner options outside the hotel are plentiful from basic sushi or Chipotle, middle range chains (Bravo and Champs), to more upscale steak and seafood restaurants (Columbus Fishhouse, J. Gilberts, etc).

Probably the best option in the area (other than perhaps the Hyatt Place but the Sheraton hasn't given me any reason to look elsewhere at the moment)

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cgroger, Manager at Sheraton Suites Columbus, responded to this review
14 December 2011
Thank you for your nice comments about your stay. We get a lot of great feedback about our large flat screen televisions. If there is ever anything we can do please don’t hesitate to let us know. Hope to see you again soon.
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Haskins, Ohio
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Overall a nice hotel, could use some maintainance, cleaning lady will knock on your door at 8 in the morning.”
4 of 5 stars Reviewed 10 December 2011 via mobile

We were headed down to Columbus to do some late night partying with friends so decided to book this hotel due to its more northern proximity. Check in was smooth, we dropped our bags, jumped on the internet in the lobby (they charge for in room internet usage) and then went out for the night. We arrived back at the hotel at about 3am and went directly to sleep only to be jarred awake at 8:20 in the morning by the cleaning lady trying to get in our room. This was definitely a first for us. After shouting from our bed at the top of our lungs for her to go away she finally left us alone. Not exactly the relaxing morning we were looking for! Other than that snafus, the hotel was pretty clean, a little worn, but the front desk people were very polite and helpful. Beds were not very comfortable (firm and pitted) but the linens were pretty nice. Could use some deep cleaning, painting and new wallpaper where it is beginning to bubble. Just those kind of maintainance issues.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cgroger, Manager at Sheraton Suites Columbus, responded to this review
14 December 2011
We truly appreciate the feedback concerning your recent stay. I’m so sorry to hear our housekeeping department knocked on your door so early. I have passed your comments along to our engineering and housekeeping departments. Thank you again for staying with us. I’m glad overall you enjoyed your stay. We look forward to seeing you again soon.
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Newtown, Pennsylvania
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
“It is what it is and very good at it.”
3 of 5 stars Reviewed 8 December 2011

Typical Sheraton Suites with a nice location close to very good chain restaurants including some nice steakhouses. I like the Suite properties because the separate bedrooms make it nice and quiet. This is a well run property.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cgroger, Manager at Sheraton Suites Columbus, responded to this review
14 December 2011
We are thrilled to hear you enjoyed your stay. See you again soon!
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little rock, arkansas
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Fine stay at good rate!”
4 of 5 stars Reviewed 11 November 2011

We stayed here in mid October for a long weekend, getting a great rate on Priceline. We did not eat there so cannot comment on the food. We did have 3 minor issues with the room. There was one tile missing from the bathroom floor. The freezer in the frig had not been defrosted in awhile and had a couple of inches of ice. We were not able to keep ice cream frozen in there. The upholstery on the foldout couch was unraveling. We did not try to use it but figure it would not be comfortable at all. That said, we still like this hotel. The extra space with the second TV and french door make for a great stay. The king bed is wonderful too. The folks at the front desk are fine. We have family in CMH and will be staying here again I am sure.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask annbell about Sheraton Suites Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cgroger, Manager at Sheraton Suites Columbus, responded to this review
18 November 2011
Dear Annbell,
Thank you for the feedback on your recent stay with us. I’m glad to hear you enjoyed it. I will have our engineering department address the items you highlighted. Thank you again for bring them to our attention. We look forward to see you again next time you are in Columbus!
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Kitchener, Canada
Senior Contributor
30 reviews 30 reviews
Reviews in 21 cities Reviews in 21 cities
47 helpful votes 47 helpful votes
“Great stay for Business Travellers!”
5 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

I stayed at the Sheraton Columbus for 7 nights in October. Overall I was very pleased with the stay. I booked the trip directly with the hotel, Kyle was extremely helpful in getting the reservation all taken care of.
The check-in process was quick and got to our rooms after a long day on the road.

The rooms are well laid out, separate room with a tv, couch, and computer table which was nice for watching the games on the weekend. There was also a TV in the bedroom.

The pool and exercise room were enjoyable and not terribly busy which was nice after a long day at the office.

Although I understand it is likely for security purposes I found having to put the key in the elevator to access our floor a bit of a nuissance.

The area around the hotel is nice, movie theatre right across the street and plenty of restaurants in the vicinity.

As a Platinum Guest I was given free internet as well as free breakfast in the mornings.
The internet was problematic. On more than one occasion during the week I wasn’t able to connect and since the service is outsourced the front desk is unable to help you except to forward your call along to AT&T. They were always able to solve the problem (crashed servers or other problems on their end), but ended up wasting over an hour on the phone with them during the week.
The breakfast was good. After staying at another hotel the week prior I enjoyed the fact that they were real eggs. The only thing I would suggest here is for a little more variety. Breakfast was essentially the same each day except I think they swapped out French Toast and Pancakes.

One aspect of the stay which I was pleasantly surprised with was the way staff recognized and remembered me (by name). After being there only a day or two when I would see the staff members they would greet me by name. That personalized service was impressive.

Overall, I would definitely consider staying at this hotel again. I’m here for a couple weeks a year on business and have stayed at many of the local hotels and this is my favourite!

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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cgroger, Manager at Sheraton Suites Columbus, responded to this review
2 November 2011
It was great hearing your feedback on the hotel. We truly appreciate it. I’m so sorry to hear about your frustration with AT&T. They did have some problems nationwide for about a week and a half after they made an upgrade to their U. S. system. We were told by AT&T that this should solve the situations you were experiencing. I will also pass along to our food and beverage team you comment about the breakfast. Thanks you again for your feedback. We hope to see you again soon.
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Additional Information about Sheraton Suites Columbus

  • Sheraton Columbus Hotel
  • Sheraton Columbus
  • Columbus Sheraton
Address: 201 Hutchinson Ave, Columbus, OH 43235
Price range (per night):* INR6,207 - 9,283

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