I was surprised at how down at heel this property was.
Does it 'check the boxes' - yes, but barely.
Wireless Internet - true Statement, however, the connection rate is so slow that it is difficult to pay a bill on line, let alone get video - spells cheap to me - they could have paid for more bandwidth.
Gym - true Statement , but, seriously, breathing chlorine fumes from the adjacent pool next to the small room that serves as 'a gym' - that stretches the hype.
Rooms are small, with very thin walls; yup, you sneeze and the person in the next room says 'bless you'.
Housekeeping. Just wear socks. For those that stay in hotels all the time, you will understand.
Television; Flat screen - no. Not even close.
Restaurant; The windowless room that serves as a restaurant is so in need of management, it is sad. Great people work there, without the resources. Breakfast is a cardiologists dream - absent of oranges, bananas and apples - there are few healthy choices.
And finally, the traffic noise - the hotel is next to a major highway - google map the site and you will see. Poor double (wish it were triple) glazing, means having a white noise a/c on.
There are many better options in the area Hyatt, Marriott, that are newer, purpose built and modern.
I would find it difficult to return to this property, based on the poor Internet connectivity, lack of healthy food and noise levels. If they were to increase their rate and move funds into improvement, that would make a difference.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 January 2012
I would like to take this opportunity to thank you for the review. The hotel recently upgraded the hallway carpeting, installed new LG 37" LCD Televisions and improved on the guestroom amenities. We pride ourselves on continuously improving where we can.
We thank you for your loyalty to Doubletree by Hilton and hope to see you very soon again.
Warm regards
Frank Cook
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC