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Embassy Suites Hotel Columbus – reviews, photos

3.5 of 5
2700 Corporate Exchange Dr, Columbus, OH 43231
Hotel amenities
Embassy Suites Hotel Columbus
Embassy Suites Hotel Columbus
Embassy Suites Hotel Columbus
Embassy Suites Hotel Columbus
Embassy Suites Hotel Columbus
Embassy Suites Hotel Columbus
Ranked #25 of 138 hotels in Columbus
4.0 of 5 stars 87 Reviews
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87 reviews from our community

    Trip type
Traveller rating
    34
    24
    18
    6
    5
Date Rating
Columbus, Ohio
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Leaky faucet and construction”
3 of 5 stars Reviewed 30 January 2012

I stayed at this Embassy Suites with my son in late January 2012. The hotel itself is decent with the minor exceptions of the ongoing construction to help renovate the lobby areas.

Our room was nice and clean - albeit alittle on the cramped side. We discovered when we first checked in that the bathroom countertop was completely wet . After wiping it down, I noticed it was completely wet and now pouring onto the floor only 30 minutes later. I called the frontdesk and they agreed to move us with no hassles. They even offered free food from the restaurant if we so desired - but we declined since it was 10:30 at night. The rest of the stay went off without a hitch.

The breakfast next morning was actually really good - made-to-order omelets and a decent buffet - all included in the price - which is typical for Embassy Suites.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask prouddaddy75 about Embassy Suites Hotel Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM2700, Front Office Manager at Embassy Suites Hotel Columbus, responded to this review
11 February 2012
Dear prouddaddy75,

Thank you very much for your review of our hotel! I am very sorry you had the issues with the faucet. I hope we were able to take care of you and assist in making the rest of your stay enjoyable! We are almost finished with our renovations, so please come back for a visit! We would certainly love to have you and your son back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Goose Creek, South Carolina
Senior Contributor
26 reviews 26 reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
“Likely a very good property, but currently being renovated.”
3 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

Stayed at this property for two nights. The property is currently under heavy renovation, to include guest floors as well as public areas. Therefore, it's in a bit of disarray at the moment. I don't know the timeline of completion but I would definitely recommend that you inquire if you don't want to deal with it (I didn't know prior to arrival).
To the property itself...there are adequate amenities to make it a desirable location to stay while in the area. There was a restaurant/bar, to include room service, free hot breakfast and manager's reception, a pool and a fitness room. They also have a free shuttle to/from the airport which is helpful since it's located about 11 miles away. Also, if you schedule it ahead of time, the shuttle will also take you to nearby locations (to include your group, if applicable), such as nearby restaurants (we went to Bravo for a business dinner) and a shopping mall.
The property is very convenient to the highway, good restaurants and lots of corporate facilities.

Room Tip: I recommend a room at the end of the hallway (regardless of your floor) b/c they're not open dir...
See more room tips
  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask EddieInIndy about Embassy Suites Hotel Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM2700, Front Office Manager at Embassy Suites Hotel Columbus, responded to this review
11 February 2012
Dear EddieInIndy,

Thank you very much for your review! I am very glad you enjoyed the shuttle service and all the great perks that come with our hotel for our valued guests. We are almost complete with our updates at the hotel, and we are looking forward to our guests enjoying the facility! We certainly hope to have you back soon, so you can see the new look of the hotel, we would love to have you here!
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Phoenix, Arizona
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
“Solid Performance...”
4 of 5 stars Reviewed 20 January 2012

Friendly staff, clean rooms and updated decor make this a solid choice.

Loction is not as convenient to shops and resturants as the Polaris Hilton, but fo anr extended stay the extra space was welcome.

The food quality and flavor was acceptable at the resturant but service was only average, unlike the desk staff.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Comaaz about Embassy Suites Hotel Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashburn, Virginia
Senior Contributor
22 reviews 22 reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
“Enjoyed our stay, great value”
4 of 5 stars Reviewed 5 January 2012

We had an enjoyable stay here for 2 nights and would stay here again if we return to Columbus. The staff was very friendly and helpful, the guest rooms were large. We were impressed with the room decor - the furniture all seemed new. The beds were very comfortable (with the exception of the sofa bed in the living room but those are never comfy.) The evening cocktail reception had good food and drink choices and the breakfast buffet was good and plentiful.

My only small complaint is that it was difficult to regulate the temperature in the living room area, there didn't seem to be any airflow there so it got really stuffy even when we set the thermostat to 60 degrees. The temperature in the bedroom was fine.

For the price, if you take advantage of the cocktail reception and the free breakfast, this was a great value.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LisaDee_Virginia about Embassy Suites Hotel Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Great place to stay.”
5 of 5 stars Reviewed 28 December 2011
1
person found this review helpful

We stayed here after a shopping trip to Easton Mall. The two room suite was large, clean and comfortable. The evening Manager's reception was enjoyable. We slept well because the beds were comfortable. The breakfast was outstanding and the staff was excellent. This hotel is a true example of Embassy Suites. If given a choice of hotels, we will always choose Embassy Suites.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Judith A about Embassy Suites Hotel Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Embassy Suites Hotel Columbus

  • Embassy Suites Columbus
  • Columbus Embassy Suites
Address: 2700 Corporate Exchange Dr, Columbus, OH 43231
Price range (per night):* INR6,654 - 12,358

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