My husband and I stayed here on a Wednesday night. The hotel is NOT pet friendly. When we opened the door the room smelled musty, but you got use to (especially since we were exhausted from traveling) Next morning the true colors of the hotel came out. The shower had NO hot water and it was 6:00AM, so not many people up to use all the water. The tub did not drain, I was standing in 6 inches or more of water. I went outside to walk my dog whom had stayed in the covered bed of our truck. (remember NOT pet friendly) I walked to the door, the receptionist was outside smoking. I asked if I could just stand in the area between door to get my husband's attention so he could fill our dog's water bowl. She grab the water bowl from me and took it to my husband and said to him "here this is for you". Upon check out I told the same lady that the tub did not drain and we had no hot water. No apology and definitely no attempt to correct the unpleasantness of our stay. Just handed me the bill and said sign here and this is your copy. We will never stay at this hotel again.
- Comfort Suites Columbus
